Use DallasGo to pay your water bill online
DallasGo offers a convenient way to pay your bills online. With DallasGo you can view your balance, set up secure automatic payments, change payment methods or update your account information. The DallasGo platform is also mobile-friendly, allowing you to make secure payments from a computer, tablet or smartphone. And you can make quick one-time payments using the Guest Pay feature without logging in or creating a profile.
Here's how to get started with DallasGo:
If you need assistance with obtaining your account number or have questions about registering for a DallasGo profile, you can click here to request assistance. You may also call DWU Customer Service at 214-651-1441, from 8 a.m. to 5 p.m., Monday through Friday or send an email to dallasgo@dallas.gov. Customers with a past due balance of more than 60 days can email dwupaymentplan@dallas.gov for assistance with establishing a payment plan. Read the Frequently Asked Questions below to learn more about DallasGo.
If you need assistance with obtaining your account number or have questions about registering for a DallasGo profile, you can click here to request assistance. You may also call DWU Customer Service at 214-651-1441, from 8 a.m. to 5 p.m., Monday through Friday or send an email to dallasgo@dallas.gov.
Customers with a past due balance of more than 60 days can email dwupaymentplan@dallas.gov for assistance with establishing a payment plan.
Read the Frequently Asked Questions below to learn more about DallasGo.
For other questions or for assistance with the DallasGo payment platform, you can click here to request assistance, call DWU Customer Service at 214-651-1441 from 8 a.m. to 5 p.m., Monday through Friday or send an email to dallasgo@dallas.gov.