Civil Service

​Civil Service


The Civil Service Department provides employment services for 90% of the City workforce including administering promotion systems for the Dallas Police and Fire Departments. The staff receives upwards of 60,000 applications annually for approximately 2,300 positions. In addition to direct employment ref​err​als to City departments, Civil Service establishes requirements for employment, designs and validates employment examinations and standards and administers hearing procedures for internal employee appeals and appeals of terminations and demotions of City employees.​

Interim Director/Board Secretary


Pamela McDonald

Assistant Director

Michelle Hanchard rev3.jpg

​Michelle Hanchard

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