• Office of Emergency Management
    1500 Marilla St.,
    Dallas, Texas 75201
    Phone: (214) 670-4275
    Fax: (214) 670-4677

  • Quick Links

    ​​​​​​​Community Emergency Response Team (CERT)

    CERT Logo.png

    Dallas CERT training emphasizes personal accountability for self, family and community by stressing the importance of personal preparedness and accountability. Prior to an emergency, CERT members are expected to have an awareness of their own neighborhoods, and to pre-determine possible evacuation sites that will facilitate effective, safe and rapid response to emergencies.​​


    Check the Training Page for More Information.

    During a major emergency, when first responders are unable to respond immediately, CERT team members:

    • Assume leadership roles and coordinate spontaneous volunteers.
    • Assess situations and properly brief emergency responders when they arrive.
    • Recognize the potential hazards associated with a particular type of event and take appropriate action.
    • Assist others with the emotional distress associated with major emergencies and disaster conditions.      
    • Administer first aid and/or triage casualties.

    CERT members

    have proven themselves nationally, to be an active and vital part of their communities' preparedness and response capability. For example, CERT members have been used to:

    • Build a network of trained citizens within neighborhoods, businesses, and places of worship to assist with basic emergency response when emergencies or disaster strike.
    • Assist with evacuations and traffic control.
    • Promote community awareness of potential hazards and preparedness measures.
    • Supplement staffing at special events such as parades and public safety activities.
    • Portray victims in training exercises.
    With the assistance of the Dallas Police Department's Interactive Community Policing Unit and established Crime Watch, Homeowner's Associations, Civic and Church groups, the program has grown phenomenally since 2007.  Many CERT participants already belong to other community service or social organizations including Volunteers in Policing, Crime Watches, Neighborhood and Homeowner's Associations, NAACP, the Christian and Islamic Communities, and City of Dallas employees.

    Largely as a result of this advertisement through multi-media (TV, radio, newspaper, and social media) we have representatives from virtually every sector of Dallas enrolled in program. We anticipate continued success in training our citizens to take personal responsibility for themselves and their families, and to support their community during an emergency or disaster in the City of Dallas.​​



    Dallas City Hall
    1500 Marilla St.
    Dallas, TX 75201

    Get the latest news from Dallas City Hall