Environmental and Health Services - Frequently Asked Questions

Food, Protection and Education

How can I view the latest food inspection scores?
For more information, view the latest food inspection scores here.

I got sick from eating at a restaurant. Who should I call to report the restaurant?
Contact the Food Protection and Education section at (214) 670-8083 to report an allegation of a food-borne illness.

How do I obtain a permit to open a restaurant?
To apply for a permit to open a restaurant or other food-related permits, visit the Food Protection and Education office at 7901 Goforth Road, Dallas, TX 75238. Hours of operation are Monday through Friday from 8 a.m. until 4:30 p.m. You must bring a valid photo identification, sales tax permit, and a $350 application free plus an additional $150 fee if plans are submitted for review. Call (214) 670-8083 for information. Permit applications may also be made at the Oak Cliff Municipal Center, 320 East Jefferson. Call (214) 948-4480 for information.

Can I cook food at home to sell?
No. All food intended for general public consumption, whether free or for sale, must be prepared at a commercial establishment that is inspected by a federal, state, or local health authority.

Where can I go to take the Registered Food Service Manager class?
These classes are offered at various locations throughout the state. A list of locations may be obtained at the Food Protection and Education office at 8035 East R. L. Thornton Freeway, #210, or by calling (214) 670-8083.

How can I get a permit to sell items by the side of the road or on a parking lot?
Vending on public property is prohibited except in the downtown Central Business District. Questions regarding vending should be directed to the Food Protection and Education office at (214) 670-8083.

Homeless Services

Where are night shelters for the homeless located?
Austin Street Shelter - 2929 Hickory Street, Dallas, TX 75226
Dallas Life Foundation - 1100 Cadiz Street, Dallas, TX 75215
Salvation Army - 5302 Harry Hines Blvd., Dallas, TX 75235
Union Gospel Mission - 922 Park Avenue, Dallas, TX 75201

Is there a shelter program for battered women?
Yes. There are 4 agencies that offer assistance to battered persons:
Family Place: Serves women and children with 24 hour shelter, counseling and support.
(214) 941-1991.
Genesis Women's Shelter: Provides shelter and 3 meals a day for battered women and
children. Also provides counseling and casework services as well as housing assistance.
(214) 942-2998.
New Tomorrow, Inc.: Provides counseling for battered women. (972) 438-3695.
Salvation Army: Provides shelter seven days a week, 24 hours a day for 20- plus women and children. Also provides counseling, support, referrals, case management and financial assistance.
(214) 424-7200.
Other City services related to domestic violence: Dallas Police Department Domestic Violence Unit and the Dallas City Attorney's Office Domestic Violence Unit