Dallas, Texas
 


  Major Accomplishments by Key Focus Area
   
 

Public Safety

  • Public Safety Improved for Citizens
    • Overall crime reduced by 8% in FY 05/06
    • Homicide reduced by 14% in FY 05/06
    • Public Safety Budgets
      • Additional $30m, 50 new DPD positions in FY 05/06
      • Additional $35m, 100 new DPD positions in FY 06/07
    • Decrease in overall response time of 11.3% in FY05/06
    • Decrease in emergency response time of .72% in FY 05/06
    • DFR reduced 911 wait times from 5.17 to 4.46 seconds
    • $265 per capita DPD spending in FY05/06 - up $2 from FY 04/05
    • $288 per capita DPD recommended spending in FY 06/07
    • Squad car replacement - 100,000 miles in FY05/06
    • City received $15m grant form W.W Caruth Jr. Foundation
    • DPD recruitment incentive - 35% increase in applicants,1 Academy class added
    • Most recent Citizens Survey – 10.5% increase in the number of people who feel safe in their neighborhoods after dark
    • Increased staff, raised professionalism and enhanced training for emergency operations and homeland security
  • Emergency Management during Katrina/Rita
   
 

Economic Development

  • City’s Infrastructure Improving
    • $1.35b bond proposition developed, recommended and scheduled for a vote on November 7th
    • Previous Bond Programs Update
      • 95 Bond Program – 99% complete or on schedule
      • 98 Bond Program – 97.5% complete or on schedule
      • 03 Bond Program – 90% complete or on schedule
  • Focus on Current and Future Growth of Dallas
    • City’s first comprehensive plan completed – received Comprehensive Planning Award from the Texas Chapter of the APA
    • Sales Tax has grown 9.1% to date in FY 05/06
    • City-wide taxable value grew 8.4% in FY 05/06
      • Commercial grew 12.97%
      • Residential grew 8.95%
    • Unemployment rate fallen from 8.2 in 2004 to 5.6 in 2006
    • Gross City Product in 2005 - $93b (grown $11.2b since 2000)
    • Inland Port
      • MOUs with ports and government entities
      • $32m for infrastructure in 2006 Bond Program
      • $29m in other public sector support
      • Urban Land Institute endorsed plan
    • Southern Dallas
      • Taxable value grew 7.4% in FY 05/06
      • Taxable value has grown $5.5b in the last five years
      • In other measures Southern Dallas at times tripled city-wide growth rates
        • Total permit values grew 12.7% in FY 05/06
        • New commercial permit values grew 18.9% in FY 05/06
        • New single family permit values grew 16.1% in FY 05/06
 

Staff Accountability

  • Sound Financial Management and Responsibility
    • Tax rate decrease in FY 06/07 (first time in 8 years)
    • City Controllers Office improvements in FY 05/06
      • Reorganized to enhance financial reporting controls
      • Adding professional level staff recommended to ensure compliance with accounting standards
      • Staff training increased
  • New Processes, Plans and Ideas Initiated
    • “Budgeting for Outcomes” implemented
    • Second Dallas Citizens Survey completed - results showed zero categories decreasing in rating with 50% of categories improving
    • Strategic Plan prepared (integrated with annual budget)
    • Action Plan (3-5 years) for City activities developed – 85% either complete or on-time
    • Performance measurement for all departments implemented
    • ICMA benchmarking for 15 core city service areas completed for 2nd year
    • Joint meetings with DISD identify partnership opportunities
    • Management Development Associate program implemented
  • Accountability Increased
    • Utilization of retooled performance plans for all civilian employees to focus on results, customer service and performance
    • Accountability reports for HR, Safety/Risk, Environmental and Fleet developed
    • New budget document allows for greater transparency in government
  • Employee Productivity, Motivation and Communication Addressed
    • No increase in employee health care costs – FY05/06, 06/07
    • Merit raise program implemented in FY 04/05 continued in FY 05/06 and recommended to continue in FY 06/07
    • Quarterly Employee Recognition Program
      • Wall of Honor
      • Unsung City Stars
      • Great Milestones & Living Legends
 

Neighborhood Quality of Life

  • Focus on Customer Service and Results
    • Late service requests dropped from 85,765 to below 300
    • Most recent Citizens Survey – 4.9% increase in respondents who rated the overall quality of City services as good to excellent
    • City-wide customer service initiative
      • All employees have completed Level 1 customer service training
    • 311/911 operation restructuring underway
    • Mystery Shopper Program implemented for 311 services
  • New Joint Facilities Opened with DISD
    • Arcadia Park Library
    • Hampton Illinois Library
    • Fair Oaks Park/Conrad High School Fields
  • Wallace Foundation Grant Awarded - only Dallas & NYC received
  • Homeless Assistance Center - design to be complete in 10/06
  • Service Area Coordination Team Initiated
  • Recycling Tonnage Increased - 22% through August
    • Most recent Citizens Survey – 36% increase in the number of people who rated the recycling program good to excellent
 

Trinity River

  • Progress on Floodway and Design Guidelines
    • Contract for design of lakes/urban design in negotiation
    • 100 acres acquired in FY 05/06
    • Surveys, environmental assessments and appraisals underway on additional 1,500 acres
    • Construction of chain of wetlands underway - reduced flood levels upstream by one foot
      • Cell D completed
      • Cells E, F and G to be completed in summer 2007
  • Design and Construction of Recreational Amenities
    • Boat launch at Loop 12 constructed
    • Trinity Audubon Nature Center – Design complete, construction to begin in March of 2007
    • Finalizing a management contract for the equestrian center – construction to begin in November 2008
    • Design and land acquisition continues for Elm Fork Soccer Complex
   
   

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