Dallas 311

Dial 3-1-1 (214-670-3111)


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311 is the City of Dallas' connection to city services. You can access most non-emergency s​ervices (such as graffiti, high weeds, litter, and garbage roll cart replacement) through 3-1-1. You may request a city service by completing an ​online request form, by using your ​iPhone​ or Android smartphone to access the Dallas 311 Mobile App, or by dialing 3-1-1 (or 214-670-3111).​​

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Popular Service Requests​​​




High Weeds

Bulky Trash Icon.jpg


Signs - Public Right of Way

Bulky Trash Icon.jpg 

Bulky Tr​​ash

Bulky Trash Icon.jpg

Missed Colle​ction

Parking Violations Icon.jpg

24​ Hour Parking


Animal - Loose

Roads-Streets Icon.jpg

Street Repair - Routne

Obstruction Icon.jpg

Obstruction Alley/Sidewalk/Street


Dead Animal Picku​p​​

Illegal Dumping Icon.jpg

Illegal Dumping


Parking Violations Icon.jpg

Parking - Report a Violation


Animal - Stray Dog

Substandard structure icon.JPG

Substandard Structure

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Check Service Request Status

Hint Image This section allows you to check the status of previously submitted service requests. Please enter the service request # and the email address provided with the service request to look up the status.

* Service Request Number (eg: 11-00000001)

* Email Address (eg: john.doe@sample.com)

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