Dallas 311

Dallas City Services & Information Online

Allows you to request a service. 

• Abandoned Substance (abandoned drums or containers)
• Alley Repair - Routine
• Bike Paths/Routes
• Bond Program Projects
• Creek/ Culvert Blockage
• Creek/Culvert Maintenance-Flood Control
• Erosion
• Flooding/Drainage Complaint (Inadequate Drainage)
• Graffiti - City Streets & Bridges
• Graffiti - Traffic Signs & Signals/Signals
• Guardrail - New
• Guardrail Repair - Routine​
• Inlet/Storm Drain/Ditch Cleaning
• Inlet/Storm Drain/Drainage Ditch Repairs
• Median/ROW Maintenance
• MOWmentum/Adopt-a-Roadside Program​
• Obstruction Corner Clip
• Obstruction Alley/Sidewalk/Street
• Paving Petition Request - THIS SERVICE REQUEST IS NO LONGER USED. PLEASE REFER TO APPLICABLE PAVING SERVICE REQUEST.
• ​​ Paving Petition - Unimproved Alley - New
• Paving Petition - Unimproved Street - New
• Pothole Repair Routine
• Report Illegally Parked Vehicle (Over 24 Hours in the CBD)
• Sand Removal Request
• Shopping Cart Routine Pickup
• Sidewalk Petition
• - Non Existing Sidewalk
• Sidewalk Replacement Program
• Signs - Other
• Signs - Political
• Signs - Public Right of Way
• Signs - Public Right of Way - Apartments
• Speed Limit Change Request
• Storm Sewer Line Locate
• Street Repair - Routine
• Street Sweeping
• Survey Questions (Public Works)
• Traffic Violations - Chronic
• Traffic Violations - Chronic (Evenings Only)
• Visibility Obstruction

Call 311 for the Following Service Requests:

• ​​Alley Repair - Hazardous
• Barricades - Reset/Replace
• Flooding – Emergency
• Guardrail Repair – Hazardous
• High Water Alarms Flooded Roadway Warning   System
• Inlet Stopped Up-Hazardous
• Inlet/Storm Drain – Hazardous
• Lid Cover Broken – Hazardous
• Lid Cover Missing – Hazardous
• Objects Dropped in Inlet-Hazardous
• Pot hole – Hazardous
• Sidewalk Repair - Hazardous
• Snow/Ice Sanding Request - Hazardous
• Steel Plates in Street
• Street Repair – Hazardous
• Street Spillage/Debris in Right of Way -   Hazardous
• Traffic - Construction Signs
• Traffic Markings - Broken Traffic Button-
• Traffic Sign - One Way Knockdown
  Traffic Sign - Other Dispatch
  Traffic Sign - Stop Knockdown
  Traffic Sign - Visibility Obstruction
  Traffic Sign - Yield Knockdown
  Traffic Signal - All Out
  Traffic Signal – Flashing
  Traffic Signal - Head Turn (Conflicting)
  Traffic Signal – Knockdown
  Traffic Signal - School Flasher Maintenance -
  Traffic Signal – Stuck
  Traffic Signal - Timing
  Traffic Signal - Visibility Obstruction
  
• Tree down/low limbs - Emergency
• ​​​Visibility Obstruction - Hazardous