Welcome to Dallas

Committed To "Service First" Excellence

Our core values are Empathy, Ethics, Excellence, Equity

311 Services

We will be upgrading the 311 mobile app beginning Wednesday, Sept. 26, 2018, at 10 p.m. The app will be available under the new name, OurDallas, the week of October 1. The 311 website will be unavailable beginning Friday, Sept. 28, 2018, at 4 p.m. until Monday, Oct. 1, 2018, at 8:00 AM. We apologize for any inconvenience. City services can be requested during this time by dialing 311 or 214-670-3111.