Business Operations manages the City's electricity including budget recommendations and implementation.
Business Operations manages the BSD general fund, internal service, and capital budgets. Additionally, the division is charged with the lifecycle management of over 250 contracts and master agreements, payment and processing of over 32,000 invoices annually, and control of over $2.5m in inventory for the facility warehouse.
Business Operations provides administrative and management support within BSD for all technology-related programs. Specifically, the Technology division concentrates on the administration, project management and data analysis of the fleet, fuel, building surveillance and access management software systems.
Business Operations coordinates and manages the Department's three certified integrated management systems (ISO 9001, ISO 14001, and OHSAS 18001) to support the City of Dallas’ commitment to customer satisfaction, pollution prevention, improving health and safety, compliance with all legal and other requirements, and ensures continual improvement to all BSD processes. The Management Systems division coordinates documents to provide consolidation of Consent Decree Metrics, establishment of Objectives and Targets to reduce our impact on the environment and ensure employee health and safety, and provides guidance and consolidation for the tracking of performance metrics and process improvements to ensure quality services are provided to all customers.
Custodial Maintenance provides cleaning and pest control services to 108 City buildings using City staff and contracted vendors.