Information & Technology Services (ITS) provides the information
technology that enables the programs and operations of City Departments to
deliver their respective missions in an efficient, effective, and secure manner
through the use of information technology solutions and services.
ITS is an internal services department serving the Information Technology needs of the City of Dallas. ITS has five divisions, including:
Responsibilities include: Business Application Development and Support, Business Requirements Analysis, and Web / Mobile Technologies.
Responsibilities include: finance, billing, accounts payable, accounts receivable, procurement, contract management. If you are interested in leasing tower space on City of Dallas property, please contact Real Estate.
Responsibilities include: Innovation & Transformation, Technology Strategy, Technology Governance, Enterprise Architecture, Enterprise GIS, Enterprise Data Management, and Information Management.
Responsibilities include: IT Security, eDiscovery, Disaster Recovery Planning, and Change Management / QA support.
Responsibilities include: Data Center Operations, HelpDesk, Desktop PC and Server support, Voice and Data Network Support, Radio Network Communications, E9-1-1 / 311 Telecommunications.