Information & Technology Services

​Communication and Information Services​​

​Communication and Information Services (CIS) is an internal services department serving the Information Technology needs of the City of Dallas. ​CIS has four divisions, including:​ 

Business Techno​​​​lo​​gy ​​Services

Justine Tran, Assis​​​tant Director​
​Responsibilities include, Business Application Development and Support, Business Requirements Analysis, Web / Mobile Technologies.

B​usiness Management Services

Shelia Robinson, Assistant Director
Responsibilities include, finance, billing, account payable, accounts receivable, procurement, contract management, Project Management Office (PMO) and Cable/Audiovisual Services. If you are interested in leasing tower space on City of Dallas property, please contact Real Estate.

I​​T Planning, Standards and Compliance Services

​Tony Aguilar, Assistant Director
Responsibilities include, IT Security / eDiscovery, IT Architecture, Disaster Recovery Planning, IT Governance / Strategic Planning and Change Management / QA support.

Technology Infrastructure Services

Chester Helt, Assistant Director
Responsibilities include, Data Center Operations, HelpDesk, Desktop PC and Server support, Voice and Data Network Support, Radio Network Communications, E9-1-1 / 311 Telecommunications.​​​​