Early Innovations

The City treats data as an asset and understands that –when leveraged in the right way –data-driven decision-making improves city operations and enhances customer service. The Data Strategy sets the direction and shapes the City’s enterprise information management vision. Effective enterprise data strategy delivers relevant and actionable information that is reusable, trusted and available.

Value to Citizens

• Enterprise-wide data-sharing platform
• Collect and analyze all types of data
• Business Intelligence for better insight
• Create visual models focused on improving operational efficiency

Smart Information Kiosk provide citizens and Dallas visitors real time information on emergency alerts, weather forecast, city tour planning, points of interest, transit information, location information and city service.The solution is customizable to fit any selected location.

Value to Citizens

• Real time information
• Emergency and weather alerts, points of interest and transit information
• Location information and city services

The City of Dallas Open Data Portal offers citizens a way to access and use basic public information. The Open Data Portal provides a basis for economic, social and political progress, by strengthening the transparency of city government. Rather than going through a formal process to request information, a citizen can review, compare, visualize and analyze data –and share their discoveries –in real time. Access to information allows citizens to work together more effectively, collaborating with each other, with policy-makers and with service providers to improve governance, public life and public services to make more informed decisions.Releasing key information on public services also contributes to growth of new businesses and ensures accountability of government.

Value to Citizens

• Promotes transparency
• Proactive approach to deliver data
• 180+ Data sets
• Data sets include: Public Safety, Code Compliance, 311, GIS, Financial Transparency and Performance Measures

Smart Parking Management helps to better utilize parking spaces, increase revenue and have a higher satisfaction rate with parking customers. The solution also helps with real time parking availability which in turn would help in promoting a clean healthy environment by reducing CO2 emissions.

Value to Citizens

• Better utilize parking spaces
• Increases revenue
• Higher customer satisfaction
• Promotes a clean, healthy environment

Smart Space helps City of Dallas communities to utilize Tele-Conferencing facility to promote business , culture and arts. Smart space intends to provide citizens with an opportunity to use technology for the betterment of the community/business and reduce drive time for citizens in need of such facility.

Value to Citizens

• Teleconferencing facility
• Connect multiple end points
• Promote business, culture and the arts
• Open to community and business

District Hot Spot provides the City of Dallas communities with Wi-Fi hot spots that support City Services and Business growth. This Smart Initiative helps to promote business , education, culture and arts.

Value to Citizens

• Arts District hotspot
• Supports multiple smart use cases
• Use cases such as: water meters, leak sensors, parking management and smart kiosk
• Provides Wi-Fi for citizens and event attendees

The Dallas 311 Mobile app makes it possible for residents to report code violations with their smartphones and attach photos of the violation to their service request. Citizens can also track status and location of their service request. The smart remote 311 call center is an effective service to deliver more efficient customer service.

Value to Citizens

• Smart App access for 311
• Report code violations using a smartphone
• Attach photos of the violation
• Track status and location of a service request

A joint program between the City of Dallas, Dallas Independent School district and Dallas County Community College District to create a strategic engage with P-Tech High School over the next 5 years. The program focus is to establish a partnership with the City and other corporations to enable a career pathway for children in the DISD P-Tech schools.