Early Innovations

Arts District

Dallas' first Smart City deployment was in June 2014 at the Arts District in Dallas. This collaborative effort between the City and business partners resulted in an interconnected platform that enhanced the City's ability to provide innovative services. The Dallas Arts District, the largest urban arts district in the country, was selected as the Smart City test bed based on the diversity and level of possible human interaction. Since then, pilots have been established in the West End and a beta deployment is currently in the pipeline.

Launched June 2014: The common infrastructure supported multiple City services, such as citizen-accessible information kiosks, district Wi-Fi, citizen connectivity, video surveillance and improved public safety. City services that operate on the same City network include water meters, leak sensors and parking meters.
Purpose of the Smart Dallas Pilot: The purpose is to capture results for use cases, including energy and water efficiency, environmental health, citizen engagement, parking management, etc.

SmartData

Smart Information Kiosk

Dallas OpenData Portal

Smart Parking Management

Smart Cities Initiatives

The City treats data as an asset and understands that –when leveraged in the right way –data-driven decision-making improves city operations and enhances customer service. The Data Strategy sets the direction and shapes the City’s enterprise information management vision. Effective enterprise data strategy delivers relevant and actionable information that is reusable, trusted and available.

Value to Citizens

Enterprise-wide data-sharing platform
Collect and analyze all types of data
Business Intelligence for better insight
Create visual models focused on improving operational efficiency

Smart Information Kiosk provide citizens and Dallas visitors real time information on emergency alerts, weather forecast, city tour planning, points of interest, transit information, location information and city service.The solution is customizable to fit any selected location.

Value to Citizens

Real time information
Emergency and weather alerts, points of interest and transit information
Location information and city services

The City of Dallas Open Data Portal offers citizens a way to access and use basic public information. The Open Data Portal provides a basis for economic, social and political progress, by strengthening the transparency of city government. Rather than going through a formal process to request information, a citizen can review, compare, visualize and analyze data –and share their discoveries –in real time. Access to information allows citizens to work together more effectively, collaborating with each other, with policy-makers and with service providers to improve governance, public life and public services to make more informed decisions.Releasing key information on public services also contributes to growth of new businesses and ensures accountability of government.

Value to Citizens

Promotes transparency
Proactive approach to deliver data
180+ Data sets
Data sets include: Public Safety, Code Compliance, 311, GIS, Financial Transparency and Performance Measures

Smart Parking Management helps to better utilize parking spaces, increase revenue and have a higher satisfaction rate with parking customers. The solution also helps with real time parking availability which in turn would help in promoting a clean healthy environment by reducing CO2 emissions.

Value to Citizens

Better utilize parking spaces
Increases revenue
Higher customer satisfaction
Promotes a clean, healthy environment

Smart Space helps City of Dallas communities to utilize Tele-Conferencing facility to promote business , culture and arts. Smart space intends to provide citizens with an opportunity to use technology for the betterment of the community/business and reduce drive time for citizens in need of such facility.

Value to Citizens

Teleconferencing facility
Connect multiple end points
Promote business, culture and the arts
Open to community and business

District Hot Spot provides the City of Dallas communities with Wi-Fi hot spots that support City Services and Business growth. This Smart Initiative helps to promote business , education, culture and arts.

Value to Citizens

Arts District hotspot
Supports multiple smart use cases
Use cases such as: water meters, leak sensors, parking management and smart kiosk
Provides Wi-Fi for citizens and event attendees

The Dallas 311 Mobile app makes it possible for residents to report code violations with their smartphones and attach photos of the violation to their service request. Citizens can also track status and location of their service request. The smart remote 311 call center is an effective service to deliver more efficient customer service.

Value to Citizens

Smart App access for 311
Report code violations using a smartphone
Attach photos of the violation
Track status and location of a service request

A joint program between the City of Dallas, Dallas Independent School district and Dallas County Community College District to create a strategic engage with P-Tech High School over the next 5 years. The program focus is to establish a partnership with the City and other corporations to enable a career pathway for children in the DISD P-Tech schools.