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Frequently Asked Questions

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Program Eligibility Based on Area Median Income (AMI)

Household Size	Monthly Income	Annual Income
1	$4,154	$49,850
2	$4,750	$57,000
3	$5,342	$64,100
4	$5,933	$71, 200
5	$6,408	$76, 900
6	$6,883	$82,600
7	$7,358	$88,300
8	$7,833	$94,00

Categorical Program Eligibility

If you or any of your household members currently participates in any of the following programs, you will meet the income eligibility requirements for the City of Dallas Rental Assistance Program.

Public Program
Medicaid
National School Lunch Program (Free and/or Reduced School Lunch)
Supplemental Nutrition Assistance Program (SNAP/Food Stamps)
Women, Infants, and Children Program (WIC)
Low Income Home Energy Assistance Program (LIHEAP)
Supplemental Social Security Income (SSI)
Head Start
Children's Health Insurance Plan (CHIP)

Documentation Requirements

Eligibility Criteria	Most Common Accepted Document(s)
Proof of Identification Something that shows who you are	Identification for all household members (1 or more of the below) Driver's license Passport Permanent Resident Card Social Security Card Birth certificates Tax returns that list everyone Matrícula Consular Other For dependents under 18, you can use school records, SNAP, TANF, or Medicaid Award letters
Proof of Residence Something that proves you live in the unit for which you are requesting help	Complete lease agreement in your name (name of the applicant) – if you don't have this, ask your landlord or leasing office for a copy. Unable to receive this from your landlord? Call 214-670-8416 to explore potential other options.
Income/Documentation (required for all residents of Household age 18+)* Something that shows your income for the last two months	Annual Income - 2020 Income Tax Return OR Income Determination by Another Government Assistance Program (dated on or after 1/1/2020) OR Monthly Income Work (last two pay stubs) Unemployment Insurance statement Social Security or Supplemental Security Income (SSI) Letter Pension or Retirement Child Support Bank Statements showing deposit amounts (for past month) Attestation from Employer OR No Income? Declaration of No Income Statement (available online in the application or from one of our Dallas Rent Relief Partners) OR Self-Attestation of Income
Proof of COVID Hardship Something that shows how you have been adversely impacted by the pandemic	Notice of unemployment or furlough Notice to vacate Something that shows a loss of pay or hours (permanent or temporary) Something that shows increased expenditures (increased medical bills, childcare, etc.) Other impact – provide explanation OR Self-declaration of hardship if none of these are available
Proof of Housing Instability Something that shows what is making it more difficult to maintain housing	Past due rent notice Eviction notice or notice to vacate Letter or other communication from landlord indicating past due rent amount Late or unpaid utility bill (water, electricity, gas, etc.)
Contact information for your landlord	Name, phone number, and email Leasing company (if applicable)

Eligibility Criteria

Most Common Accepted Document(s)

Proof of Identification

Something that shows who you are

Identification for all household members (1 or more of the below)

Driver's license
Passport
Permanent Resident Card
Social Security Card
Birth certificates
Tax returns that list everyone
Matrícula Consular
Other

For dependents under 18, you can use school records, SNAP, TANF, or Medicaid Award letters

Proof of Residence

Something that proves you live in the unit for which you are requesting help

Complete lease agreement in your name (name of the applicant) – if you don't have this, ask your landlord or leasing office for a copy.

Unable to receive this from your landlord? Call 214-670-8416 to explore potential other options.

Income/Documentation (required for all residents of Household age 18+)*

Something that shows your income for the last two months

Annual Income - 2020 Income Tax Return

OR
Income Determination by Another Government Assistance Program (dated on or after 1/1/2020)

OR
Monthly Income

Work (last two pay stubs)
Unemployment Insurance statement
Social Security or Supplemental Security Income (SSI) Letter
Pension or Retirement
Child Support
Bank Statements showing deposit amounts (for past month)
Attestation from Employer

No Income?

Declaration of No Income Statement (available online in the application or from one of our Dallas Rent Relief Partners)

Self-Attestation of Income

Proof of COVID Hardship

Something that shows how you have been adversely impacted by the pandemic

Notice of unemployment or furlough
Notice to vacate
Something that shows a loss of pay or hours (permanent or temporary)
Something that shows increased expenditures (increased medical bills, childcare, etc.)
Other impact – provide explanation

Self-declaration of hardship if none of these are available

Proof of Housing Instability

Something that shows what is making it more difficult to maintain housing

Past due rent notice
Eviction notice or notice to vacate
Letter or other communication from landlord indicating past due rent amount
Late or unpaid utility bill (water, electricity, gas, etc.)

Contact information for your landlord

Name, phone number, and email
Leasing company (if applicable)

What if I need utility assistance?

If you pay your landlord directly for utilities such as electricity, water sewer, trash collection, etc., you may add your total monthly cost for utilities to the monthly amount of rental assistance you are requesting. Both the City of Dallas and United Way's Dallas Rental Assistance Collaborative pay for utility assistance for renters.