Office of Community Care

Social Services

​Social Services & Support Program

The Social Services & Support Program provides emergency assistance to individuals and families who have experience a temporary financial crisis. Call 214-670-6530 for appointment scheduling every Monday and Wednesday, from 9:00 AM to 11:00 AM.

For general information, contact 214-670-6341.

Services Available

  • Rent or mortgage assistance
  • Food assistance
  • Utility payment assistance
  • HOPWA (Housing opportunities for persons with AIDS)
  • CEAP (Comprehensive Energy Assistance Program)
  • Financial Literacy (money management, budgeting, etc.)

Information and Referral

  • Prescription medication referrals for elderly and disabled individuals
  • Prescription eye glass referrals
  • Community Voice Mail

Special Programs

  • Summer Fan Drive


Documents to bring at appointment time:

  • U.S. Government issued ID or secondary identification
  • Social Security Cards for all household members
  • Lease agreement or proof of home ownership
  • Proof of household income for the past 30 days
  • Utility bill
  • Eviction notice or mortgage delinquency notice
  • Receipts for bills/expenses paid in the last 30 days

Note: Additional information may be required.

Financial Assistance is based on eligibility and fund availability.
Bilingual staff available.

Hours of Operation

Monday-Friday: 8:00 A.M. - 5:00 P.M.