Office of Community Care


Social Services

​Social Services & Support Program

The Social Services & Support Program provides emergency assistance to individuals and families who have experienced a temporary financial crisis. Financial services are based on the availability of funds. You must schedule an appointment with a caseworker to be seen. No walk-ins are allowed.

The Social Services program assists clients by providing:

  • Utility Bill Assistance (Electric, Water, Gas)
  • Rental Assistance
  • Housing Opportunities for Persons with AIDS (HOPWA)
  • Emergency Shelter Grants (ESG)

Schedule an Appointment

The appointment line is open Monday through Friday, from 9:00 a.m. to 5:00 p.m.

Contact the social services department directly at 214-670-8416

West Dallas Multipurpose Center
2828 Fish Trap Road
Dallas, TX 75212

Martin Luther King, Jr. Community Center
2922 Martin Luther King Jr. Blvd., (A-135)
Dallas, TX 75215

Documents Needed

  • U.S. Government issued ID or secondary identification
  • Social Security Cards for all household members
  • Lease agreement or proof of homeownership
  • Proof of household income for the past 30 days
  • Utility bill
  • Eviction notice or mortgage delinquency notice
  • Receipts for bills/expenses paid in the last 30 days

Note: Additional information may be required.

Financial Assistance is based on eligibility and fund availability.

Bilingual staff available.

Contact Information

Dallas City Hall

Candy Coblyn, Manager
1500 Marilla, 6BN
Dallas, TX 75201
O:  214-670-7312
Email: candy.coblyn@dallascityhall.com

West Dallas Multipurpose Center

Katie Adama, Sr. Caseworker
2828 Fish Trap Road
Dallas, TX 75212
O:  214-670-7229
Email: katherina.adama@dallascityhall.com

Martin Luther King, Jr. Community Center

Alesha Whibbey, Sr. Caseworker
2922 Martin Luther King Jr. Blvd., Bldg. A
Dallas, TX 75215
O: 214-670-8205
Email: alesha.whibbey@dallascityhall.com