The Emergency Response Bureau and Special Operations encompasses two Operational divisions. One of these divisions, Emergency Response, is responsible for the day-to-day operations involving normal fire suppression and emergency first responder calls. The Emergency Response personnel are involved in continuing education, skills training, officer enrichment programs, and elementary school outreach programs. The other division, Special Operations, is managed by Deputy Chief Delridge Williams and made of specialty trained teams called upon during compromising or high risk situations. The different Specialty teams utilize grant money to fund extensive certification training and acquire sophisticated equipment utilized during rescues. These teams train regularly preparing themselves to provide both expertise and efficiency when participating in Wildland fires encroaching on urban housing, Water Rescues of any type, Hazardous Material involved incidents, or Rescues involving awkward situations. These teams occasionally respond outside the city to large scale incidents when required by the state.

Emergency Response

The Emergency Response Division provides the residents of Dallas with fire suppression and protection, emergency rescue capabilities, and emergency medical first responder services. Customer Service is our primary goal for the citizens of Dallas, to be obtained through providing safety, mitigating emergency situations, and reducing loss of any kind. To learn more about the resources, equipment, and stations available to provide those customer services see Learn more about Emergency Response.

Special Operations

The Special Operations Division consists of personnel that are certified firefighters and receive specialized training in HazMat, Swift Water, Wildland Urban Interface or Urban Search and Rescue. Through extensive training, these teams have prepared themselves to be deployed and engage in emergencies both locally and statewide. To learn more about their specific disciplines and capabilities that potentially impact our community and state see Learn more about Special Operations.

Threat Advisory

The United States government's national threat level is Elevated, or Yellow. For all domestic and international flights, the U.S. threat level is High, or Orange.

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