The Communications and Logistics Bureau of the Dallas Fire-Rescue Department is headed by Assistant Chief Lauren Johnson. She manages both the Communications Division and Logistics Section within the bureau. The Communications Division is the initiation point for emergency information flow. This is a solid foundation on which the Dallas Fire-Rescue Department strongly depends for timely and efficient response. This division serves a role in almost all aspects of the department’s operations, from dispatching resources to assisting in the mitigation of reported incidents through interagency communication and, finally, to the maintenance of incident records. Fire Dispatch is considered the focal point of the Communications Division, with Computer-aided dispatch (CAD) and many technology hardware and software systems relied upon to seamlessly handle and process 911 calls while dispatching emergency fleet units to mitigate hazards. The Communications Division also coordinates with the City of Dallas IT personnel to support the fire department's computer systems hardware and software needs.  The Logistics Division includes facility maintenance, which incorporates all the fire stations and office space, and the warehouse, which provides all the EMS and station supplies, firefighter uniforms, and firefighting protective gear for our members.