The Communications and Recruiting Bureau of the Dallas
Fire-Rescue Department is headed by Assistant Chief Frank McKinley. He manages
both the Communications Division and Recruiting Section within the bureau. The Communications Division is the
initiation point for emergency information flow and this serves as a solid
foundation on which the Dallas Fire-Rescue Department strongly depends for
timely and efficient response. This division serves a role in almost all
aspects of the department’s operations from dispatching resources to assisting
in mitigation of reported incidents through interagency communication and
finally, to maintenance of incident records. Fire Dispatch is considered the
focal point of the Communications Division with Computer-aided dispatch (CAD)
and many technology hardware and software systems relied upon to seamlessly
handle and process 911 calls while dispatching emergency fleet units to mitigate
hazards. The Communications Division also coordinates with the City of Dallas
IT personnel to support the computer systems hardware and software needs of the
fire department. The Recruiting Section
is led by a team of officers who carefully screen candidates for employment as
these individuals are entrusted to support the citizens of Dallas during their
time of need. Please click on the
Recruiting link for more information regarding the steps for employment.