The Financial Services Bureau is led by Assistant Director Dr. Zahkwee Thornton and provides strategic leadership, direction, and oversight of Dallas Fire-Rescue's financial operations. The bureau is responsible for budget development and administration, financial planning and forecasting, revenue management, procurement, accounts payable, contract administration, grants management, and financial reporting.

The bureau plays a critical role in ensuring fiscal responsibility, transparency, and effective stewardship of departmental resources. Through financial analysis, data-driven decision-making, and continuous process improvement, the bureau supports operational efficiency, strengthens internal controls, and promotes compliance with City financial policies and procedures.

Additionally, the Financial Services Bureau oversees revenue collection associated with emergency medical services, fire prevention, and other departmental services. The bureau collaborates with City leadership, internal departments, and external stakeholders to support financial sustainability, optimize resource allocation, and advance Dallas Fire-Rescue's strategic and operational objectives.​