Kamona Russell is a proud Houston native who serves as a Complaint Intake Specialist with the Office of Community Police Oversight. She holds a Bachelor of Science in Criminal Justice and brings a strong background in customer service, financial reconciliation, and conflict resolution.

Before joining the City of Dallas, Kamona worked in both the public and private sectors, including roles at the Texas Senate and eBay, where she provided empathetic support and helped individuals navigate complex systems. Her ability to communicate clearly, remain solution-focused, and advocate for fairness has consistently allowed her to build trust with diverse communities.

Kamona is deeply passionate about public service and community engagement. She is committed to ensuring every voice is heard and every concern is handled with professionalism, transparency, and care. Outside of work, she enjoys staying active through fitness, traveling, and connecting with people from all walks of life. She brings that same energy and curiosity into her role as she works to support stronger relationships between the community and law enforcement.