​​​​Emergency Operations Center (EOC)

​The City of Dallas Emergency Operations Center (EOC) coordinates City Departments during emergency events. The EOC helps monitor and manage resources and activities to provide an efficient response to any situation – from severe weather to terrorism activities. We work to gather and disseminate information to establish goals and priorities to respond and recover from the emergency.

A briefing in the EOC with lots of people 

 

EOC Activation Levels

​ Level 4:          NORMAL CONDITIONS (Green)

Activation Authority: Daily Operations

  • Update and Maintain EOC equipment and repair or replace as needed
  • Update and Maintain EOC supplies and restock as needed
  • Update and Maintain EOC resource data
  • Update and Maintain EOC staff call lists
Level 3:          INCREASED READINESS (Yellow)

Activation Authority: OEM Director or OEM Duty Officer

  • Check status of EOC equipment and repair or replace as needed
  • Check status of EOC supplies and restock as needed
  • Check status of EOC resource data
  • Check status of EOC staff call lists
  • Alert OEM staff, determine personnel availability
Level 2:          HIGH READINESS (Orange)

Activation Authority: OEM Director, Police Chief or Fire Chief

  • Determine specific EOC staff assignments and alert OEM staff based on threat
  • Monitor potential emergency situation and determine possible impact areas
  • Update maps, charts, displays, and resource data
  • Consider situation briefings for EOC staff
  • Consider partial activation of EOC
  • Check status of Alternate EOC
  • Consider situation briefings for senior staff
​ Level 1:          MAXIMUM READINESS (Red)

Activation Authority: City Manager, OEM Director, Police Chief or Fire Chief

  • Assemble OEM staff and EOC representatives and fully activate the EOC
  • Monitor current situation and potential secondary incidents
  • Determine possible hazard impact areas and potential hazard effects
  • Formulate and implement precautionary measures to protect the public
  • Conduct briefings for senior staff and EOC staff
  • Arrange for food service if needed