​​​​Emergency Operations Center (EOC)

​The City of Dallas EOC coordinates City Departments during emergency events. The EOC helps monitor and manage resources and activities to provide an efficient response to any situation – from severe weather to terrorism activities. We work to gather and disseminate information to establish goals and priorities to respond and recover from the emergency.

A briefing in the EOC with lots of people 

 

EOC Activation Levels

​ Level 4:          NORMAL CONDITIONS (Green)

Activation Authority: Daily Operations

  • Update and Maintain EOC equipment and repair or replace as needed
  • Update and Maintain EOC supplies and restock as needed
  • Update and Maintain EOC resource data
  • Update and Maintain EOC staff call lists
Level 3:          INCREASED READINESS (Yellow)

Activation Authority: OEM Director or OEM Duty Officer

  • Check status of EOC equipment and repair or replace as needed
  • Check status of EOC supplies and restock as needed
  • Check status of EOC resource data
  • Check status of EOC staff call lists
  • Alert OEM staff, determine personnel availability
Level 2:          HIGH READINESS (Orange)

Activation Authority: OEM Director, Police Chief or Fire Chief

  • Determine specific EOC staff assignments and alert OEM staff based on threat
  • Monitor potential emergency situation and determine possible impact areas
  • Update maps, charts, displays, and resource data
  • Consider situation briefings for EOC staff
  • Consider partial activation of EOC
  • Check status of Alternate EOC
  • Consider situation briefings for senior staff
​ Level 1:          MAXIMUM READINESS (Red)

Activation Authority: City Manager, OEM Director, Police Chief or Fire Chief

  • Assemble OEM staff and EOC representatives and fully activate the EOC
  • Monitor current situation and potential secondary incidents
  • Determine possible hazard impact areas and potential hazard effects
  • Formulate and implement precautionary measures to protect the public
  • Conduct briefings for senior staff and EOC staff
  • Arrange for food service if needed