​May 2024 Severe Weather

​On May 28, 2024, the City of Dallas was impacted by severe storms with large hail and high winds that resulted in widespread, extended power outages. This page is dedicated to resources and information regarding City of Dallas and partner response and recovery efforts.

FEMA Individual Assistance

The Federal Emergency Management Agency (FEMA) has approved the addition of Dallas County to the Presidential Disaster Declaration for May's storms.  City of Dallas residents who live in Dallas, Collin and Denton counties who were impacted by the severe weather are eligible for FEMA Individual Assistance. The program provides financial and direct services to eligible individuals and households affected by a disaster, who have uninsured or underinsured necessary expenses and serious needs. 


To apply, homeowners and renters can:


  • Go online to disasterassistance.gov
  • Download the FEMA app for mobile devices
  • Call the FEMA helpline at 800-621-3362 between 6:00 AM and 10:00 PM. Help is available in most languages. 

Multi-Agency Resource Center

The MARC has now closed, but there are additional resources available to residents. Please click the following links for a list of resources offered by:

- Services of Hope:  Services of Hope - English.pdf

- Texans on Mission:  Disaster Relief Request for Assistance

On June 1 and June 2, the City of Dallas, in partnership with Dallas Independent School District, sponsored a Multi-Agency Resource Center (MARC) to provide essential recovery services from governmental and nongovernmental agencies to residents impacted by the severe weather. Thank you to all of our partners who served our community and made the MARC successful: 

Kroger,  Walmart,  Dallas Independent School District,  North Texas Food Bank,  Catholic Charities,  Services of Hope,  Libre Institute,  Legal Aid of Northwest Texas,  Agape Connect,  Buddhist TzuChi Foundation,  American Red Cross,  Salvation Army,  Texans on Mission,  Office of Emergency Management,  Office of Integrated Public Safety Solutions,  Office of Community Care,  Office of Governmental Affairs,  Office of Homeless Solutions,  Dallas Police Department,  3-1-1,  City of Dallas Community Emergency Response Team,  Dallas County Medical Reserve Corps

Respite Centers

Please visit the following webpage for a list of City of Dallas Respite Centers:  Respite Centers

Oncor Power Restoration

Please visit this link for an updated Oncor Outage Map:  Oncor – Outage Map 

Please visit this link to report a power outage to Oncor:  Oncor - Outage Reporting System

Please follow Oncor on X and Facebook for updates:  X - @oncor | Facebook - Oncor

Individual State of Texas Assessment Tool (iSTAT)

Residents who were affected by the recent storms are encouraged to complete the iSTAT Damage Assessment survey.  

Emergency Management officials will use information gathered through this survey to guide recovery efforts.

Fill out the survey at damage.tdem.texas.gov or scan the below QR Code with your smart phone.

iSTAT_NewQR.png 

City of Dallas Response

Please see the following DallasCityNews blog post for the most up-to-date information regarding city response, including departmental updates, city facility closures, and information regarding storm debris removal:  Inclement Weather Service Updates May 28, 2024