customer advocate team
Strategic Business Unit
Dallas is a vibrant, economically diverse city that is among the fastest growing large metros in the country.This rapid growth and high volume of projects have resulted in more (and often times increasingly complex) permit requests from the development community. The overall objective of the Strategic Business Unit is to improve the City of Dallas' development review process by:
The Strategic Business Unit (SBU) operates as a single point of contact, facilitating communication by bringing together the relevant City team and decreasing the time applicants spend moving from department to department. SBU helps applicants understand the City's criteria so that they can submit full applications and prevent delays to ensure their project is approved in a transparent manner.
Please feel free to contact any of our team members or visit us at our office located at the Oak Cliff Municipal Center - 320 E. Jefferson Blvd, Room 101 Dallas, TX 75203.