Transportation


Dockless Vehicles

Bike share, and scooter share, has officially come to Dallas!

 On June 27, 2018 The Dallas City Council approved the following ordinance.

Dockless Vehicle Ordinance

The  approved  ordinace allows the City of Dallas to permit dockless vehicle companies to operate in the City. View the ordinance here . The ordinance regulates the companies to make sure they will be good partners as they expand personal mobility options throughout the city.

What are dockless vehicles?

Dockless vehicles include bicycles and scooters and does not use stations like the traditional systems in Fort Worth, Chicago or New York City. Dockless vehicles can be found through GPS locators on a smart phone app. In the case of bikes, they lock to themselves by clamping the back wheel, allowing the bikes to be more widely available throughout the city. Scooters do not have the rear lock like the bikes, but can be activated through the app.

You can expect to see bikes and scooters in all areas of the City. The greatest concentrations will be in more dense areas such as Downtown and the surrounding neighborhoods, and near transit stops. However, the bikes and scooters will go where riders take them and they can be parked anywhere in Dallas at bike racks or on sidewalks as long as they do not block pedestrian access. Guidelines on where dockless vehicles can and cannot be parked can be found here. If you are riding in the downtown area you may notice areas striped with white tape, or black metal corrals such as those depicted in the pictures below. These are designated parking areas being installed as a pilot parking program in downtown. If your trip ends near one of these parking areas, please leave your bike inside the striped area or between the two black bike racks. 

How do dockless bikes and scooters work?

  1. Download the company's app you are interested in renting from (available on IPhone and Android devices)
  2. Use the company's app to find and unlock a bike or scooter near you
  3. Park and relock your bike or scooter when you finish your ride

Bikes and scooters can be ridden on streets and sidewalks except within the area outlined in blue on the map. Scooters can be ridden on streets with a speed limit of 35 m.p.h. or less. Scooters cannot be ridden on multi-use trails such as the Katy Trail and Santa Fe Trail, or in parks, since motorized vehicles are prohibited to be operated on trails and in parks.

Where can I park my bike or scooter when I finish my ride?

When you finish your ride, make sure you park your bike in a location that does not impede the pedestrian walkway and that is within the City's right-of-way.

Bikes and scooters should be parked upright on a solid surface and should not block:

  • bus stops
  • loading zones
  • accessible parking zones
  • curb ramps
  • driveways
  • the pedestrian path on sidewalks

Also, do not park your dockless vehicle in a roadway travel lane, or on private property unless permission from the owner was received.

Whom do I contact with questions or comments?

If a dockless vehicle is improperly parked or needs maintenance, or if would like more information, contact the company using the contact information below:

Bird Scooters: 1-866-205-2442; support@bird.co; www.bird.co

Lime (green): Call or text 1-888-546-3345; support@limebike.com; www.limebike.com

Razor Scooters  (red): 1-833-LAST-MILE;  sharesupport@razorusa.com

VBike (silver): 1-800-518-1750; info@vbikes.com; www.vbikes.com

The company must move an improperly parked bike or scooter within two hours of notification during weekdays and twelve hours on evenings, weekends, and holidays.

Dockless vehicle concerns can also be reported to the City of Dallas through 3-1-1. You may report comments by completing and online request form by using your iPhone or Android smartphone to access the Dallas 311 mobile app, or by dialing 3-1-1 (or 214-670-3111).

For information on safe bicycle riding, please visit the Bicycle Safety site provided by the U.S. Department of Transportation National Highway Traffic Safety Administration

 

Dockless Vehicle Permitting

Dockless vehicle companies interested in applying for a permit are encouraged to download and review the permit and performance bond requirements. The three files listed below are required when submitting a permit request.  For questions about the permit process, please contact Jared White at jared.white@dallascityhall.com

Dockless Vehicle Permit Application

City of Dallas Bonding Requirements

City of Dallas Dockless Vehicle Performance Bond