How can I get Crime Watch signs for my neighborhood?​

The neighborhood must organize a Crime Watch Program with a police officer who will explain the procedure at a neighborhood meeting. The neighborhood will decide the preliminary boundaries and will submit a Request for Neighborhood Watch Sign form to the Dallas Police Department for approval and then route it to the Dallas Department of Transportation Field Operations division. The form will have the signatures of the Neighborhood Crime Watch Committee Chairman and the Dallas Police Officer working with the Community Services Division handling the case. It will also include a map outlining the area in question which will be field checked by an engineer.

After the request is approved, the requestor will be responsible for contacting the Transportation Field Operations division located at 3204 Canton, Dallas, TX 75226 or by calling 214-670-3324 to purchase the sign(s) and schedule for the installation. 

How can I request guardrails be installed?

Guardrails should be installed only when the installation would be expected to reduce the severity of an accident involving vehicles leaving the street. They should be used to redirect vehicles to the roadway, not necessarily to protect private property.

If a resident thinks a location qualifies for a guardrail, he/she should request a study. An engineer will make a site visit and take several items into consideration before reaching a decision on installation. Such items include researching the location to determine if the other measures such as signs or marking upgrades or street repairs could solve the problem. Also, the engineerwill determine if there is sufficient length available to make a guardrail practical. If a decision is made to recommend a guardrail, The Dallas Department of Transportation makes a request for installation.

How can I request parking restrictions be added/removed from my street?

By ordinance, "No Parking" signs are handled on a petition basis. In a residential area, the resident must have a petition signed by 80% of affected citizens in the same block, on the same side of the street, with 51% being in favor of the change. There is a $240 non-refundable application fee and a fee of $197 per sign installed/removed. In a commercial area, the resident should follow the above procedure. No fees are assessed.

In both cases, the engineer will make a site visit to review the change. Two major considerations are sight distance and determining if the street is wide enough with parking to allow emergency vehicle access.

How can I request a new stop sign be installed?

Upon receipt of the request, an engineer will perform a warrant study. The study includes a review of accident history, sight distance, traffic volumes, major street speeds, neighborhood characteristics, and cross-street delays. Stop signs are not used as speed control. Studies normally take 6-8 weeks.

How can I request a new school zone be installed?​

The request should come to the Dallas Department of Transportation from the school's principal. Engineering staff will study the location and determine traffic counts, speed of traffic during drop-off and pick-up time at the school, and the number of students crossing.

How can I get the centerline, crosswalk, or lane lines on a street repainted?

Residents should call 311 when dialing from inside the city limits or (214) 670-5111 when dialing outside the city limits to initiate a request. If the road in question is not currently scheduled, staff will make a site visit to determine if striping is necessary.

What is the process for requesting installation of new traffic signals?

Upon receipt of a request for a traffic signal installation, a signal warrant study is performed to determine if a signal is justified. Assigning right-of-way is the primary purpose for a traffic signal; consequently, the study focuses primarily on the amount of traffic using the intersection. Other factors include the number of pedestrians using the intersection, the number of reported accidents that would be susceptible to correction by signal control and vehicle speeds.

Results of the signal warrant study are generally available in 10 to 12 weeks from the date of the initial request. If the signal is justified, construction is scheduled as funds become available.

How do I get a street light repaired or a new one installed?​

Most street lights in the City of Dallas are installed and maintained by ONCOR. To report an outage, contact their customer service department at (888) 313-4747 or click here for street light repairs. If the street light you are reporting does not appear on the ONCOR website, report it by calling 311 when dialing from inside the city limits or (214) 670-5111 when dialing outside the city limits. You can also report it by visiting 311 online or using the Dallas 311 mobile app. 

How do I get a Neighborhood Block Party Permit?

Neighborhood block party permits are available for temporarily closing streets in a single-family residential area. There is no fee for this permit. Contact the Dallas Department of Public Works for an application.

Block party permits are not granted when multi-family or commercial properties are adjacent to City streets. Multi-family or commercial property owners may obtain a permit from the Dallas Office of Special Events at (214) 939-2701.