City Service Request

Reporting Emergency and Non-Emergency Situations

To report any of the following hazardous situations dial 3-1-1 when dialing from inside the city limits, and (214) 670-5111 when calling from outside the Dallas city limits.

  • Dangerous pot holes
  • Stopped up street drains or flooding
  • Debris blocking streets or alleys
  • Loose or missing storm sewer lids
  • Missing or damaged guardrails
  • Fallen trees/blockages on streets and alleys
  • Stop signs
  • Traffic lights
  • Pavement markings
  • Turn lanes
  • Speed limits
  • Speed bumps
  • Street lights

To request services that do not involve a hazardous situation:

  •  call 3-1-1 or (214) 670-5111 as described above                               or 
  • make a request via the web                                                                               or
  • Download the City of Dallas OurDallas mobile app