Reporting Emergency and Non-Emergency Situations

To report any of the following hazardous situations, dial 3-1-1 when dialing from inside Dallas city limits and (214) 670-5111 when calling from outside Dallas city limits.

• Dangerous pot holes
  
• Blocked street drains or flooding
  
• Debris blocking streets or alleys
  
• Loose or missing storm sewer lids
  
• Missing or damaged guardrails
• Fallen trees/blockages on streets and alleys
• Stop signs
• Traffic signals
  
• Pavement markings
• Turn lanes
• Speed limits
  
• Speed bumps
• Street lights

To request services that do not involve a hazardous situation:

•  call 3-1-1 or (214) 670-5111 as described above 
  
• make a request via the web
  
• Download the City of Dallas Dallas 311 mobile app