Dallas Department of Transportation

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Transportation is considered an essential service in the City of Dallas. The Dallas Department of Transportation is taking preventative measures to ensure the safety and health of residents by minimizing the spread of COVID-19.

All in-person adjudication for parking citations has been suspended. Residents can contest their parking citations by mail at the Parking Adjudication Office, located at 320 E. Jefferson Blvd., Room 216, Dallas, TX 75203 or by fax at (214) 824-2598. Any fee inquired due to "failure to apply" or "delayed appeal" will be waived by the Dallas Department of Transportation.

Parking Enforcement is operating as a skeleton crew to ensure safe passage of vehicles and provide warnings to those parking in ways that prevent traffic movement.

The department is responding to all City needs regarding traffic signals, traffic signs, traffic markings, and street lighting. The Traffic Management Operations team is open and functional. The emergency dispatch crews are currently in active response mode.

The Field Operations team is implementing a screening protocol to ensure employee safety. As team members enter the work facility, they are screened for fever before entering. The department is also rotating and separating shifts to minimize exposure while maintaining efficiency.

The department is actively assisting the Office of Emergency Management in providing wayfinding signs and dynamic message boards to direct traffic at the COVID-19 testing sites.

Temporary Suspension of Data Collection during COVID-19 Outbreak

The department  is temporarily suspending all services that will require data collection, including traffic studies, traffic warrant analysis and pedestrian counts. This suspension is due to the impact the shelter in place and emergency declaration are having on vehicular and pedestrian traffic throughout our city.
Our team members continue to actively respond to emergency requests and are prioritizing requests coming from the Office of Emergency Management regarding COVID-19 testing sites.

Our Mission

To provide a safe inclusive transportation system for the City of Dallas through equity, empathy, ethics, and excellence.