Office of Workforce Development

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 ***offers 2nd Chance employment opportunities for individuals that's been impacted by the criminal justice system. Only applicants who meet that criteria, will be considered for FreshStart positions***

Are you ready for a FRESH START?

  • Were you previously incarcerated and released from prison or county jail 1 (one) year ago or longer? 
  • Do you have charges/arrests on your background that has become a roadblock to fulltime and/or stable employment?

If so, we may have an opportunity for you!

The Office of Workforce Development  FreshStart Employment Program, is aimed at ensuring that current, unemployed, underemployed, seasonally employed and temporarily employed individuals with criminal backgrounds, have the opportunity to obtain full-time employment within the City of Dallas and receive the support needed to maintain and thrive in the workforce. 

FreshStart relies on a combination of internal programs and local community-based organizations to refer eligible clients, and to help potential clients gain the stability and skills needed to become successful employees. The FreshStart staff will work with City departments to help place clients in full-time positions with opportunities for growth.


        • If you were previously incarcerated/detained in prison and/or county jail, the release date must be a minimum of one (1) year ago (from today)
        • The release date is indicative to anyone who was detained in prison and/or county
        • Other arrests or offenses  on your background report (without incarceration),  will be assessed accordingly on a case by case basis

        Restricted Convictions

        • Aggravated/Violent Felonies (including murder/attempted murder/homicide/bodily injury)
        • All Sex Crimes
        • Cruelty to Animals

        Eligibility Criteria

        FreshStart clients are considered eligible, by meeting all criteria below:

        • Must be at least 18 years of age
        • Considered by referral (click here to submit program referral form)
          • consideration will be given only to  those meeting all eligibility guidelines. Please review prior to completing the referral form
        • Submit application(s) via the City of Dallas Employment site for program targeted positions
        • Released from incarceration a minimum of one (1) year ago (if applicable)
        • Have other arrests on criminal background report (without incarceration)
        • A minimum of 6 months stable housing
        • Have attended training or job readiness workshop 
          • Job interviews
          • Resume building
          • Case management
          • Financial literacy
          • Soft skills
          • Mock interviews

        Current Positions  MORE POSITONS WILL BE POSTED SOON!

        311 - Customer Service Representative

        Laborer II C (Park and Recreation)



        For information regarding our positions and/or program eligibility requirements, please email


         Note: Attending FreshStart events does not guarantee employment.