Center for Performance Excellence

​​​Center for Performance Excellence

​Adviso​ry Board Members​


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Domonic Bearfield​​

Dr. Domonic A. Bearfield is an assoc​iate professor in the Bush School of Government and Public Service. He is also the Faculty Coordinator for the Good Governance Program of the Robert Mosbacher Institute for Trade, Economics and Public Policy. He teaches Foundations of Public Service, Ethics in Public Policy, Public Management, Human Resources in Public Administration and Public Service and Administration Capstone Seminar courses. He received his Bachelor of Arts degree in English from Norfolk State University. He earned his Master of Public Administration at the University of Delaware, and a PhD in public administration from Rutgers-Newark. Before joining Texas A&M University, he was an assistant professor at the University of New Hampshire. He is currently serves on the Executive Council of the American Political Science Association (APSA) Section on Public Administration.

His research focuses on issues related to governance in public administration and on improving the understanding of public sector patronage. Dr. Bearfield's work has appeared in Public Administration Review, Review of Public Personnel Administration and other leading journals. He is the co-editor, with Melvin Dubnick, of the Encyclopedia of Public Administration and Public Policy (Taylor & Francis, 2015).


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Samantha Dwinell​​

As Vice President of Human Resources, Samantha Dwinell leads TI's global talent management function, ensuring that TI has a continual pipeline of diverse internal and external talent ready and committed to meeting TI business needs.

Dwinell previously served as Human Resources Director for TI's Wireless Business Unit at TI's Dallas headquarters and Human Resources Director for TI France in Nice, France. 

She is a strategic HR executive that partners with leaders at all levels to deliver business results by maximizing the ability and contributions of talent in the organization. From strategic business planning to first-line employee communications, Samantha has demonstrated strength in helping leaders not only define where they want to go, but also how to get there.  Her areas of expertise include organizational change, organization development, leadership development, coaching, communications, employee engagement, and talent management. Samantha has a strong background in global HR, including direct experience managing HR in foreign locations.

In the community, Dwinell supports efforts to promote the education and development of the next generation of leaders, particularly women and young girls. She has served on the Committee of the Board for Leadership Women's Power Pipeline program and is an advocate for local non-profit organizations such as High Tech High Heels and United Way.  She currently serves on the Industry Advisory Council for the Jindal School of Management at the University of Texas at Dallas. ​

Dwinell earned a master's degree in Human Resources and Industrial Relations from the University of Illinois and a master's degree in Organization Development from Benedictine University in Illinois.  She received a bachelor's degree in Economics and Sociology from Miami University in Oxford, Ohio.​


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Ken Fenoglio​

As the dean of the No. 1 corporate university in the U.S., Ken has helped steer AT&T's people and culture through a non-stop series of major acquisitions, new business models and significant restructurings.

Selected to lead the startup university in 2007, Ken has positioned T-University as the Chairman's platform for building leaders, driving innovation and getting results. Named No.1, No.2 and No.1 corporate university in the U.S. in 2011, 2012 and 2013 respectively by Chief Learning Officer Magazine, AT&T University also garnered best in class recognition for driving business performance all three years – and in 2014, was the first university inducted into CLO's three-year Winner's Circle.

Ken brings a breadth of knowledge and expertise to the university –having served in various leadership roles in Operations and HR throughout his career. He's led staffing and recruiting, training and development, executive compensation, diversity, HR generalists, sales compensation, succession planning, labor relations and EEO policy teams.

Ken joined AT&T as a management trainee, where he served in several operations and staff roles. Along the way, he oversaw the consolidation of HR functions through three mega-mergers.

An Aggie marketing graduate of Texas A&M University, Ken went on to obtain his Master of Science degree in Business Management from Abilene Christian University. He is also a veteran –having served as a U.S. Army officer for two years.Ken gives back to his community generously –as an advocate for leadership in education at the Bush Foundation, and through active support of Junior Achievement, the United Way, Young Life and several other charitable and church organizations.​

Ken and his wife Kerry live in Dallas, and are blessed with four children and six grandchildren.


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Ginger Hardage​

As Senior Vice President Culture & Communications for Southwest Airlines Co., Ginger believes she has her dream job.   Southwest Airlines is known for its legendary Culture and reputation, and the company is a perpetual standout on Fortune's Top 10 "Most Admired Companies in the World."  Ginger oversees the activities that nourish that Culture and the internal and external Communications function for the largest domestic airline that carries 100 million Customers every year.        

PRWeek has named Ginger to its 2014, 2013, 2012, and 2011 Top 50 Power List and previously as one of the 50 Most Powerful Women in Public Relations.  As a nationally recognized public relations professional, Ginger was distinguished as one of Texas' Most Powerful and Influential Women in 2010; received the National Public Relations Achievement Award in 2009; was named "Legendary Communicator" by Southern Methodist University in 2007; and was selected for the James C. Bowling Executive-In-Residence Lecture Series at the University of Kentucky in 2005.  The Texas Public Relations Association (TPRA) named her its PR Practitioner of the Year for 2000.

Ginger currently serves on the International Board of Trustees for the Ronald McDonald House Charities, the Arthur Page Society, and is the President of the Trinity Commons Foundation. She previously served on advisory boards of Novartis in Basel, Switzerland; Business Civic Leadership Center, an affiliate of the U.S. Chamber of Commerce; Big Brothers and Sisters of Metropolitan Dallas; Southwest Cares; and the Council of Public Relations Firms. 

Before beginning her career at Southwest Airlines in 1990, Ginger held a variety of marketing and public relations positions at Maxus Energy Corporation, Diamond Shamrock Corporation, and Life Insurance Company of the Southwest.

Ginger earned a B.A. in advertising/public relations from Texas Tech University in Lubbock, Texas and was recognized as an outstanding alumna by the College of Mass Communications at Texas Tech University.  ​

Ginger lives in Dallas with her husband, Kelly, and has grown stepsons, Patrick and Ross.


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Michael Lunceford

​​A thirty-four year employee of Mary Kay Inc., Michael Lunceford is responsible for worldwide public affairs in over thirty countries where Mary Kay Inc. conducts business. He is a former trustee of the Hudson Institute, a Washington, DC based think tank, recognized around the world for its work.  He has been active in civic affairs, serving on boards in Texas and Washington, DC, including the Board of Visitors for the University of Texas Southwestern Medical School University Hospitals, among others.  Michael served as Chair of the World Federation of Direct Selling Association (WFDSA) Advocacy Committee; he formerly was chair of the WFDSA Ethics and Self- regulation Committee, and led the successful effort to enhance the industry's worldwide code of conduct. He has also​ been active in the development of the highly successful APEC CEPI Program.​​

He is ​​active in military affairs having been a participant in the Secretary of Defense program Joint Civilian Orientation Conference (JCOC-87). He is a member of the Defense Orientation Conference Association. Additionally, Michael was nominated and selected to participate in the U.S. Army War College National Security Seminar in June, 2011.

Michael serves as Chairman and President of the Mary Kay Foundation and Trustee of the Mary Kay Family Foun​​dation. The Mary Kay Foundation, established in 1996 by Mary Kay Ash, founder of Mary Kay Inc., has the twin missions of grants to medical schools in the United States for research of cancers affecting women and ending domestic violence. 

Michael is active in the Direct Selling Association of the United States and serves as chairman of the Association of Federal Trade Commission Business Opportunity Task Force.  He currently serves as Chairman of the DSA Government Relations Committee. Michael recently was recently inducted in to the Direct Selling ​Hall of Fame.   Michael is active in the DSA and the Personal Care Products Council.  Michael received the Direct Selling Education Foundation's highest recognition, the Circle of Honor Award, from the Direct Selling Foundation for his years of service as chair of the Consumer Committee. This award was previously awarded to Mary Kay Ash, founder of Mary Kay Inc.

Michael is​ also a member of the Advocacy Committee of the YWCA of Dallas. He formerly was a member of the Congressional Award Foundation and is a founding member of the Texas Lyceum.

Michael formerly worked at​ the North Texas Council of Governments, the City of Desoto as assistant to the City Manager, the Mayor's Office of then Houston Mayor Fred Hofeniz, and as assistant to Dallas County Commissioner Roy Orr.  ​​



Randy O'Neal

Dr. Randy O'Neal is the Vice President of Production Operations for Lockheed Martin Missiles and Fire Control.  He joined Lockheed Martin in 1986 and has held positions of increasing responsibility including key management assignments as Director of Technical Operations & Services for LM Tactical Aircraft Systems, Director of Mission Success & Quality Assurance for LM Defense Systems, and Vice President of Production Operations for LM Vought Systems.  Dr. O'Neal has extensive experience in operations, production operations, product development, production engineering, technology development and insertion, quality, and supply chain integration.  Dr. O'Neal is currently responsible for plant operations across Missiles and Fire Control, enterprise-wide productivity improvement, advanced manufacturing technology, and is serving as the Chairman of the Lockheed Martin Corporate Production Operations Council.  Recent areas of focus for the organization are the Digital Transformation, Workforce of the Future, Machine Intelligence and Computational Analytics.

Dr. O'Neal is a 1979 graduate of the University of Texas at Arlington.  He has a BS degree in Chemistry and received his Ph.D. in chemistry from Texas Christian University in 1982.  Dr. O'Neal has served as a Post-Doctoral Fellow of the Robert A. Welch Foundation, was a recipient of a research and development grant from the National Institute of Health, and worked jointly with the University of North Texas in support of a National Science Foundation grant on Organizational Transformation.


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Randall Reid

Randall H Reid serves as Southeast Regional Director & Director of Performance Initiatives for the International City and County Management Association.  As Director of Performance Initiatives he has overseen the release in September of 2014 of ICMA Insights, a new performance management platform for local government powered by SAS Analytics. He has 40 years of experience in local government serving as the County Manager of Martin, Alachua, and Sarasota County in Florida, and as the City Manager of Green River, WY and Titusville, Fl. Mr. Reid started his career as an intern in Vandalia, Ohio and rose to Assistant City Manager.

Randy has served as President of the Florida City and County Management Association and the Great Open Spaces City Management Association. He has chaired the FCCMA Ethics Committee and served on the Florida League of Cities Board of Directors, the Alliance for Innovation Board of Directors and the Florida Association of Counties Foundation Board. He has served on many ICMA committees and chaired the ICMA Sustainable Communities Advisory Committee. He holds a Master of Public Administration Degree (MPA) from the University of Dayton and a BA in Public Administration from Miami University of Ohio.

Mr. Reid currently serves as Practitioner In Residence at the Bob Graham Center for Public Service at the University of Florida, which has a focus on civic engagement and education. He resides in Gainesville, Florida.​


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Karen Thorenson

Karen Thoreson is the President/CEO for the Alliance for Innovation, a national non-profit organization which promotes innovation in local government to advance communities. Prior to working for the Alliance, she was economic development director for the city of Glendale, Arizona. She also served as assistant city manager of Tucson, overseeing downtown revitalization, and as director of the community services department, which managed the city's affordable housing programs, human services, and neighborhood revitalization. 

Ms. Thoreson began her career in local government in Boulder, Colorado. She has been a trainer and a speaker on public-private partnerships, community revitalization, innovation, and strategic planning. She served as national president for the National Association of Housing and Redevelopment Organization from 1999 to 2001; and is currently active in many local, state, and national  public service groups. 

She has a bachelor's degree from the University of Minnesota and a master's degree in public administration from the University of Northern Colorado. 


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Alberto Yá​​ñez-Moreno, Ph.D.​​​

Alberto Yáñez-Moreno is a consultant and practitioner in the field of Lean Six Sigma (LSS). He has worked for the aerospace and automotive industries, health care industry, chemical plants, oil companies, the maquila industry (factories along the Mexican border), steel and paper mills, and discrete and continuous manufacturing processes ranging from small to large corporations.

Alberto’s experience not only encompasses manufacturing processes but also business (white collar) process improvements, which in many cases, can provide the biggest benefit to a company. Alberto possesses strong technical skills, but his biggest asset is the deployment of these concepts to manufacturing or business processes.

Alberto worked for over seven years at Bell Helicopter in the roles of Continuous Improvement Master, Black Belt and Project Specialist. As a Black Belt, he completed 14 projects with annual savings of $2.8 million and mentored through certification numerous Green and Black Belts.

At Planergy, Alberto was the Vice President of International Engineering. His role was to market and implement energy saving shared programs for the automotive industry. 

While at the George Group, Alberto worked as a consultant leading the transformation of a company with Lean projects, focusing in inventory control, defect and cycle time reductions. A typical engagement would include training at all levels and improvements to manufacturing and business processes.​