Open Records

​Open Records

How do I submit an Open Records Request?

  • All Open Records requests MUST be in writing.
  • A written request should:
    • reasonably identify the records needed/requested;
    • include mailing address, phone number, or other means to contact you regarding your request.
  • There is NOT a specific form required for submitting requests, but one is provided below for your convenience if you would like to use it.

Requests may be submitted by any of the means indicated below:

Click on the link and describe in the email the information you want from the City and your request will be processed when the Open Records Project Manager receives your email.

Online Form:
Use the online form to submit your request directly to the Open Records Project Manager.

Write or Type: 
Write or type your request using the printable form provided below or use any sheet of paper and send your request via FAX, US Postal System, or bring your request to our office in person.

Request Form(Word doc)

Fax to: 
FAX #: 214-670-0160 
Dallas City Hall
Public Information Office
Attn. Open Records Project Manager

Mail to: 
Dallas City Hall
Public Information Office
Attn. Open Records Project Manager
1500 Marilla, 4ES.
Dallas, Texas 75201

In Person: 
Come to the Public Information Office at City Hall and submit your request to the Open Records 
Project Manager.

Dallas City Hall
Public Information Office
1500 Marilla, 4ES (Yahoo Maps)
Dallas, Texas 75201

These records are not maintained by the City of Dallas:

  • Real and business personal property ownership and appraisal information
    Contact:  Dallas Central Appraisal District at 214-631-0910 or

Please, be advised, there could be a charge for requested information. To find the guidelines on the Charges for providing Copies(pdf), go to the Public Information page.

For questions regarding this process, contact Jeri Carter at 214-671-8570. Please note that all Open Records requests must be in writing.