Dallas 311


​​Strategic Customer Services​

​Service Performance Reports

​FY 2012-2013 Year-to-Date Service Request Performance Reports by 
City Council District & Citywide Summary (All reports in Adobe pdf file format unless noted otherwise.)

Service Performance Reports for FY 2013-14 and the last quarter of FY 2012-13 will be available in approximately 6 weeks.The reports are being fine-tuned after the service request system upgrade. We're sorry for the delay.

Monthly Service Request Performance Reports by 
City Service Area & Citywide Summary - FY2012-2013

Monthly Service Request Performance Reports by 
City Council District & Citywide Summary - FY2012-2013

Archives for FY 311 Service Level Performance Reports: 
   (FY2011-2012, FY2010-2011,  FY2009-2010,  FY2008-2009,  FY2007-2008,  FY2006-2007)