here to help! Dallas 3-1-1 is a simple,
three-digit number for citizens to call for help with almost any non-emergent
issue. Dallas 3-1-1 has Customer Service
Agents available 24 hours a day to offer assistance submitting any of the
available 400+ Service Request types.
The most common Service Requests reported to Dallas 3-1-1 are: litter,
missed trash or recycling collection, water/wastewater line locate, parking
violations, right-of-way obstructions, and bulky trash violations. Dallas 3-1-1 also maintains a Knowledge
Database that helps citizens locate information about City Departments,
Offices, as well as other important information and details about local events.