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VISION STATEMENT:

THE RIGHT PERSON IN THE RIGHT JOB!

MISSION:

​Under the authority of the Civil Service Board and the Dallas City Charter, our mission is to:

• Maintain a system of employment which provides for city employment which is:

• Open and accessible to all qualified individuals,

• Fair in its application,

• Based on merit and fitness;

• Maintain that system of employment such that employees have reasonable, fair and open opportunities for promotion;

• Assure that employees cannot be removed from employment for capricious or non-performance related reasons.

​OPERATIONAL GOALS (based on budget performance measures):

• Provide a timely, objective forum for appeal hearings for the purpose of addressing charges of discrimination and unfair application of Civil Service Rules and/or Personnel Rules;

• Develop and/or validate assessment tools pursuant to federal guidelines;

• Officially announce all promotional and open classified employment opportunities;

• Evaluate all applicants using defined minimum standards;

• Securely maintain and administer required examinations;

• Produce a timely certified register of applicants, who meet or exceed minimum standards, for department consideration;

• Validate credentials of appointed applicants.

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