Communications & Customer Experience/311


​City of Dallas COVID-19 Relief Programs

Are you eligible for Rental or Mortgage Assistance or the Small Business Continuity Fund?

The City of Dallas has launched relief programs to assist residents and small business owners who have been adversely impacted by COVID-19. Please review the following FAQ's and Checklist before submitting a Rental or Mortgage assistance pre-screening survey or Small Business Continuity Fund application. 

Mortgage assistance FAQS - English 
Mortgage assistance FAQS - Spanish

Small Business Continuity Fund FAQs - English
Small Business Continuity Fund FAQs - Spanish

Click the image to expand the checklist. 

MortgageRentalAssistance - Checklist_ENG.jpgMortgageRentalAssistance - Checklist_SPANISH-page-001.jpg

Small Business Continuity Fund - Checklist.jpgSmall Business Continuity Fund - Checklist_Spanish.jpg

If you meet the qualifications, visit dallascityhall.com to apply. Due to high volume, callers may not immediately connect or experience long hold times. We continue processing applications while we continue taking calls and apologize for any inconvenience. 

For the fastest response, please use dallascityhall.com. You may also call 469-749-6500 9 a.m. to 5 p.m. Monday through Friday. Thank you for your patience.