Digital Navigators Program

 

The City of Dallas is committed to closing the digital divide, as outlined in our Broadband and Digital Equity Strategic Plan. The Digital Navigators Program, in partnership with Dallas Innovation Alliance, provides tailored support in digital literacy, technology access, and essential internet resources—empowering Dallas residents to connect, grow, and succeed in today’s digital economy.

Services Offered to Qualifying Residents

Digital Skills Classes
Workshops on internet and computer basics, online safety, job search skills, accessing essential services, and more.

Access to Technology and Internet Resources
Residents receive access to devices, Wi-Fi, and computers, along with enrollment support for affordable internet plans, including the Lifeline program.

Request a Digital Ambassador
Community organizations can request one-on-one walk-in support and digital skills classes to serve additional communities.


Community Anchor Sites
Walk-in centers located within neighborhood organizations that provide one-on-one support.

Connected Learning Center at CitySquare
1610 S. Malcolm X Blvd., Dallas, TX 75226
Hours: Tues, Wed, Thurs – 9:00 AM - 2:00 PM

The Login Shop at ICDC
4907 Spring Ave., Dallas, TX 75210
Hours: Thurs 2:00 PM - 7:00 PM, Fri 2:00 PM - 6:00 PM, Sat 9:00 AM - 1:00 PM

Tech Lab at Bachman Lake Together
9507 Overlake Dr., Dallas, TX 75220
Hours: Mon-Fri – 8:00 AM - 5:00 PM

Computer Help Center at Vickery Meadow Youth Development Foundation
7110 Holly Hill Dr., Dallas, TX 75231
Hours: Mon & Wed 9:00 AM - 2:00 PM, Tues & Thurs 2:00 PM - 7:00 PM, 2nd & 4th Sat 10:00 AM - 2:00 PM

Tech Tuesdays at Dallas Bethlehem Center
4410 Leland Ave., Dallas, TX 75215
Hours: Tues 1:00 PM - 6:00 PM; Workshops 2:00 PM - 5:00 PM (English)


(Em)Powerment Popups

In partnership with the CARDBoard Project, these popups bring essential digital support, job readiness resources, and more. Staff members are available to provide information about services and programs.

J. Erik Jonsson Central Library
1515 Young St., Dallas, TX 75201
Hours: Tues 10:30 AM - 1:30 PM

Martin Luther King Library
2922 Martin Luther King Jr Blvd., Dallas, TX 75215
Hours: Wed 10:30 AM - 1:30 PM

West Dallas Library
2332 Singleton Blvd., Dallas, TX 75212
Hours: Thurs 10:30 AM - 1:30 PM


Who Can Benefit from the Digital Navigators Program

Dallas residents with limited or no access to the internet or digital devices.

Individuals seeking to enhance digital skills for personal, professional, or educational growth.

Community organizations aiming to expand digital resources for their communities.


How to Access Services

In Person: Visit a Community Anchor Site or (Em)Powerment Pop-up

Online: Visit connecteddallas.org

Contact: For more information, contact Estefania Ramirez at Estefania.ramirez@dallas.gov

 




Press Release