Human Resources


​FreshStart Employment Program

Beware of scammers posing as representatives of FreshStart program requesting donations or money. We will never solicit funds from our community members. Stay vigilant and report any suspicious activity.

Contact Us

Email: freshstartemployment@dallas.gov
Phone: 214-671-6947 (MYHR)

What is the FreshStart Employment Program?

Our primary goal is to advocate for individuals returning to their communities from incarceration or with non-incarceration infractions that produce barriers to stable or full-time employment.


How do we do this?

The FreshStart Employment Program supports the client throughout the application and interview process, before the process handoff to Human Resources for new hire onboarding. To prevent background checks from becoming a barrier, the City of Dallas has adjusted its background check process for all eligible FreshStart Employment Program clients, who have completed all eligibility, readiness and training requirements.

In collaboration with community partners and advocates, the FreshStart Employment Program will ensure participants are supported in coordinated programs and training (job skills training and soft skills, etc.), including housing, and other comprehensive services.

Note: Program eligibility does not guarantee employment.

Requirements for Participating in the Program

The initial step to pre-determine program eligibility is to complete and submit the online pre-eligibility form.

  1. Submission: Complete and submit the pre-eligibility form to determine eligibility for the program.
  2.  Age Requirement: Be at least 18 years old.
  3.  Judicial History:
    1. Incarceration (if any) must have ended at least six (6) months prior to submission.
    2. Individuals with pending cases are not eligible until fully resolved.
    3. Active warrrants must be lifted prior consideration.
    4. Deferred adjudication status will not affect eligibility.
    5. Probation and parole status will not effect eligilibility.
If eligible, apply to a position City of Dallas and follow the steps.

FreshStart Spotlight

FreshStart Spotlight: Ellington Rucker

Joining the Fresh Start Employment Program offered by the City of Dallas is a decision that can lead to transformative personal and professional growth for individuals returning to their communities from incarceration. This program provides individuals with the necessary tools, resources, and support to embark on a successful career path within the City of Dallas.

Read More About Ellington


FreshStart Spotlight: Ivory Simmons


Introducing Ivory! Ivory has actively participated in the FreshStart Program for nearly a year. Starting off as a 311 operator, Ivory swiftly ascended and was soon promoted to the position of WIC Clerk. Her inspiring journey exemplifies the remarkable opportunities that this program offers.

Read More About Ivory