ADA Compliance
NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT 


In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), The City of Dallas, Texas will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.  

Employment: The City of Dallas does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA). 

Effective Communication: The City of Dallas will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in County City programs, services, and activities, including qualified sign language interpreters, documents in Braille or large print, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. 

Modifications to Policies and Procedures: The City of Dallas will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy City programs, services, and activities.  For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.  

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact Gary Copeland, ADA Coordinator, 1500 Marilla Street, 1BN, Dallas, TX, 75201, 214-670-3247 as soon as possible but no later than 48 hours before the scheduled event. 

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden. 

Complaints that a City program, service, or activity is not accessible to persons with disabilities should be filed online or by calling 311.

​Gary Copeland

ADA Manager

Phone: (214) 671-5228
Fax: (214) 670-0665

Email


Kelsi Peterson

ADA Coordinator

Phone: (214) 670-7311


Dallas City Hall
1500 Marilla St. Room 1B North
Dallas, Texas 75201



 

ADA Complaint Process

How to file a complaint in accordance with the ADA Title II Complaint/Grievance Process.


File ComplaintLearn More

 

ADA Accommodation Request

If you require a reasonable accommodation to access of a City of Dallas service, program or activitiy, you may request such accommodation one of several ways.


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ADA Transition Plan

The City of Dallas ADA Transition Plan Update

The information provided below outlines recent efforts undertaken by the City of Dallas to ensure progress in addressing ADA accessibility issues.  The City has made a significant and long-term commitment to improving access to City services, programs and activities. The purpose of the ADA Transition Plan Update, which is currently in development, is to ensure that the City of Dallas identifies barriers to its services, programs and activities, and, where feasible, schedules and implement ADA-required improvements in order to remove those barriers.

28 CFR Part 35 -- Nondiscrimination on the Basis of Disability in State and Local Government Services

 

ADA Transition Plan

The purpose of the ADA Transition Plan is to ensure that the City of Dallas identifiers barriers to its services, programs and activities.


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