• Minimum capacity per unit:  11 gallons per unit per week. Use this handy Multi-family Recycling Capacity Calculator to determine if your property’s plan meets the requirements. 
  
• Types of Materials Collected:  Materials collected must be consistent with those accepted in the city's single family residential recycling program.  Currently the city's recycling program includes:
• Containers made of glass, aluminum, metal/tin, and plastics (#1, #2, #3, #4, #5, #6, and #7)
• Paper
• Cartons, and
• Cardboard
• Frequency of collection:  Weekly (minimum)
• Type of collection:  Collection may be either valet, dual stream, or single stream.  If trash service is valet, recycling service must be similar in nature.  If trash chutes or trash rooms are used, then recycling should be similar and convenient.
  

• What is/is not recyclable   
• Instruction to break down cardboard boxes and remove plastic bags before depositing recyclables into collection containers
• Location of recycling containers
• How to report overflowing or contaminated recycling containers to property owner/manager
  

• What is/is not recyclable  
• Instruction to break down cardboard boxes and remove plastic bags before depositing recyclables into collection containers
• Location of recycling containers
• How to report overflowing or contaminated recycling containers to property owner/manager
• How to report access to recycling concerns to the City using 3-1-1
  

• How to recycle at the property
• Types of materials collected
• Location of recycling containers
• Onsite contact information to report overflowing and contamination
  

The Annual Recycling Plan must include:

• Name of the permitted recycling hauler used by the property
• Types of materials collected
• Type, size, location and frequency of recycling container collection by the hauler
• Site map of the property showing garbage and recycling container locations.  This is not required if the property uses valet recycling service.
• Notation of any changes to the recycling program in the previous calendar year.
  
• 
  

A:  Submission of the Recycling Plan is done by answering a series of recycling-related questions that are being added to the online Multitenant Permit form properties submit to Dallas Code Compliance through the V-Gov system.  Here is a link to the V-Gov system.  If you are not the person who completes this form for your property, please alert the appropriate staff member that new questions have been added to the form.  Recycling questions include:

          What is the name of your permitted recycling collector?
                    NOTE:  A list of permitted recycling collectors can be found HERE.  Failure to use a permitted
                    collector is a violation of the ordinance.

          What type of recycling containers does your property use?  How frequently are they collected?
                    You will enter either Roll Carts, Dumpsters, or Valet and indicate daily, weekly, 2x per week, 3x per
                    week, etc. depending on your service contract.

          What size recycling containers does your property use? 
                    If Roll Carts, indicated by size in gallons (i.e. 96 gallon, 64 gallon, 48 gallon)
                    If Dumpsters, indicate by size in yards (i.e. 8yd; 6 yd; 4yd)

          How many recycling containers does your property have and where are they located?

          What types of recyclables do you collect at your property?
                    NOTE:  The ordinance requires that all properties accept Plastic #1, #2, #3, #4, #5, and #6
                    (except Styrofoam), #7; Aluminum; Steel/Tin; Cardboard (also referred to as OCC); Glass; Cartons
                    (also referred to as Aeseptic Beverage Containers); and Paper

          Provide a diagram of your property showing where recycling containers are located.
                    You should upload a PDF, JPG, or similar file that shows a basic outline of your property with the
                     location of recycling containers marked.  If you offer Valet Service, upload a sheet that simply says
                    "Valet".  Valet Services will be verified.

A:  The Affidavit of Compliance is also being added to the online Multitenant Permit form properties submit to Dallas Code Compliance through the V-Gov system.  Here is a link to the V-Gov system.  If you are not the person who completes this form for your property, please alert the appropriate staff member that an additional affidavit has been added to the form.  The Affidavit of Compliance states:

The rental property has submitted an annual recycling plan to the director of Sanitation Services and collects and removes recyclable material from the multifamily site as required and outlined in Dallas City Code, Chapter 18.

​A:  Yes.  Some multifamily properties may qualify for service from the City of Dallas.  Properties with 100 units or less that have the space to store and setout roll carts for service are the best candidates. 

To start the evaluation process to see if your property qualifies for service from the City of Dallas authorized property owners/managers may call 3-1-1 and request "Commercial Recycling Service" and let the service agent know that the service will be at a multifamily property.  You will need to provide the water bill account number, the name of the business that is on the account, and contact information.  Once the request is submitted, the Sanitation Services department will assign a staff member to evaluate your property.  If you qualify for service you will be given a price quote for service within 10 business days.  To check the status of your Service Request, call 3-1-1 and provide your original Service Request Number.

3-1-1 Service Requests may also be submitted online at https://dallascrm.my.site.com/public/s/

When entering your service request online, look for Sanitation Services, then Sanitation Commercial Roll Cart Services.  From there, enter the requested information to indicate this is a new request for service at a business.  You will need to provide the water bill account number, the name of the business that is on the account, and contact information.  Once the request is submitted, the Sanitation Services department will assign a staff member to evaluate your property.  If you qualify for service you will be given a price quote for service within 10 business days.  To check the status of your Service Request, call 3-1-1 and provide your original Service Request Number. 

​A:  The ordinance requires that multifamily properties with 8 or more units provide access to 11 gallons per unit of recycling capacity per week.  Properties are not responsible for whether or not their residents use the service.  Generally speaking, properties are further required to educate tenants and their staff on recycling, to use a permitted recycling collector, register their property with Dallas Code Compliance and submit an annual recycling plan each year.  For a complete list of requirements visit multifamily recycling for property managers.

​A:  Failure to provide access to recycling service as outlined in Dallas City Code, Chapter 18 is a violation of the City's Code and could result in fines up to $500 per violation, per day.  Failure to submit an annual recycling plan and affidavit in accordance with Dallas City Code, Chapter 18 will delay processing of the applicant's multitenant permit.

​A:  Questions related to Dallas' multifamily recycling ordinance can be emailed to DallasRecycles@DallasCityHall.com.