​The companies listed below have been granted a non-exclusive franchise by the Dallas City Council to provide solid waste collection or hauling services to commercial, industrial, and multi-family properties in the city of Dallas.  A company must hold a franchise in order to legally provide solid waste collection or hauling services in Dallas.  This authorization to conduct business does not constitute an endorsement of services by the City of Dallas. 

The Department of Sanitation Services provides solid waste collection services for attached and detached single-family properties and duplexes. Private haulers may not provide services to these locations.

For information about authorized multi-family recycling haulers, click here.

To report missing or incorrect information, or to report private haulers believed to be operating in the city of Dallas without a franchise, email SANFranchiseUnit@dallas.gov. 

Current as of December 13, 2022

In order to remain in good standing, franchisees must adhere to the terms and conditions provided in the ordanance granting the franchise, including timely remittance of any payments due to the City.  A franchise may be suspended or revoked for reasons stated in the franchise ordinance or in Dallas City Code Section 18-37.

More information about solid waste franchise requirements can be found here.