City of Dallas utility fees effective October 1, 2024

For a summary of current fees included on your City of Dallas utility bill, refer to the bill insert below. Also, below is an example of a utility bill with brief descriptions of included services and fees.

Water Charges

Water meters are read monthly to determine how much water a home or business consumes. DWU rates consist of a customer usage charge. You can view the current DWU Monthly Payment Rates. Funds from this charge support the delivery of high-quality supply of safe drinking water. Use the DWU Calculator to estimate your monthly water charges.

Wastewater (Sewer) Charges

Wastewater volume is based on actual water usage or the winter average, whichever is less. Funds from this charge support wastewater collection and treatment services.

Sanitation Charges

The Department of Sanitation Services assesses a monthly sanitation fee to maintain the cost of administering solid waste services. For more information on the sanitation fee please visit dallas.gov/sanitation.

Stormwater Charges

A monthly stormwater fee is assessed to residential and non-residential customers to maintain and improve citywide stormwater drainage. The fee is based on the impervious area of the property. To access and review your stormwater fees, visit http://dallasfeefinder.com and input your address or Parcel ID for more details.

Environmental Cleanup Fee

A new monthly environmental cleanup fee of $3.00 will be included on all City of Dallas utility accounts for the launch of Clean Sweep!, an initiative that supports clean neighborhoods, streets, public rights-of-way and waterways. The fee will fund litter removal, mowing and nuisance abatement on public rights-of-way, homeless encampment cleanup, additional collection of debris after severe storms, zero waste (source reduction and waste diversion), disposal of household hazardous waste and dead animal removal. 

For questions regarding Dallas Water Utilities, please visit dallas.gov/water. For more information on Sanitation Services, please visit dallas.gov/sanitation. Service requests may be submitted online or on the Dallas 311 mobile app available for download on iOS and Android devices.