Water Utilities Dallas Water Utilities

The mission of Dallas Water Utilities (DWU) is to be an efficient and industry-leading local and regional provider of water, wastewater, stormwater and flood control services, essential to health, public safety and economic development.

For assistance and to submit a Service Request

Visit 311 Online or Download the IOS or Android app

For assistance with a water emergency after hours

Request Emergency Services

Water Customer Service

(214) 651-1441
Monday - Friday, 8 a.m. - 5 p.m.

Branch Out Dallas registration is now open! Click here to register for a FREE 5-gallon tree through Sept. 30
Residents are advised to be aware of high-water conditions during heavy rainfall
City of Dallas time of day watering restrictions are in effect from April to October

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Nov8

Saturday @ Sat @ 9:00 AM - 12:00 PMDallas 2025 Branch Out Dallas Event

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