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Water Utilities Home Page

 The mission of Dallas Water Utilities (DWU) is to be an efficient and industry-leading local and regional provider of water, wastewater, stormwater and flood control services, essential to health, public safety and economic development.

Visit 311 Online or Download the IOS or Android app

Request Emergency Services

(214) 651-1441
Monday - Friday, 8 a.m. - 5 p.m.

 

top menu

  • City of Dallas Forestry
  • City of Dallas Flood Control Data
  • Understanding Your Utility Bill
  • Lead and Copper Program
  • Prepare your home for winter
  • Conserving water during the winter months can help you save money later

Functions

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    Drinking Water Services

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    Wastewater Services

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    Stormwater Operations

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    Billing and Accounts

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    Construction and Design

Featured Resources

View All Resources
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    Apply for DWU Jobs
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    Defend Your Drains
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    Cross Connection and Backflow Prevention
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    Water Conservation

Events & Meetings

View All Events
  • Oct26
    Saturday @ Sat @ 9:00 AM - 1:00 PM4310 Greenville Ave. Matilda Bridge Tree Planting Celebration
  • Oct29
    Tuesday @ Tue @ 12:30 PM - 1:30 PM816 Eads Avenue Charlie Pump Station Groundbreaking Event
  • Nov1
    Friday @ Fri @ 9:00 AM - 12:00 PM2161 Dowdy Ferry Rd. Pepsico Reforestation Project
  • Nov2
    Saturday @ Sat @ 9:00 AM - 12:00 PMVarious Branch Out Dallas - Dallas Arbor Day

Latest News

View All News
  • 12/04/2024Residents are advised to be aware of high-water conditions during heavy rainfall
  • 11/08/2024Dallas Water Utilities customers receive notification letters about their service lines
  • 10/18/2024FEMA recognizes the City of Dallas for its Class 3 Rating in the CRS program

Frequently Asked Questions

  • DallasGo FAQs
  • General Questions

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