Office of Community Care

Office of Community Care

Office of Senior Affairs

The Office of Senior Affairs (OSA) was created to help Dallas seniors maintain the highest quality of life possible by providing information / referrals on senior services, educational programming and other resources that support and promote financial and social well-being.  The OSA also provides staff support to the City of Dallas Senior Affairs Commission (SAC) and its six (6) working committees (Elderly Safety Awareness, Budget, Communication & Technology, Transportation, Housing and Health.

The following services and programs are offered by the Office of Senior Affairs:

Case Management

OSA caseworkers provide case management to at-risk seniors needing referrals for elder abuse, housing, health and dental care, utility assistance, transportation and other social services.

Contact: (214) 670-5227


Educational materials, presentations, training and informational seminars are provided and/or facilitated by the OSA to community groups, neighborhood associations and senior centers to educate and inform the public on senior resources and issues affecting older adults. These issues include, but are not limited to, isolation, elder abuse, health care and housing.

Contact: (214) 670-5227

Senior Affairs Commission

The OSA provides staff support to the Senior Affairs Commission (SAC). The Senior Affairs Commission is a 15-member advisory board appointed by the Mayor and City Council to help ensure the provision of services to the elderly.

Contact: (214) 670-7883



Senior Ombudsman Program

The Senior Ombudsman Program is designed to give an official mandated voice to seniors in nursing home and assisted living facilities by addressing concerns and seeking resolutions to problems or issues to enhance the quality of life for residents in long term care facilities. The program also offers information to seniors and their families about nursing home facilities, selection and/or any related nursing home issues. The Senior Ombudsman Program is implemented by The Senior Source.

Contact: (214) 823-5700

Older Americans Employment Initiative Program

Provides employment assistance to older adults age 60 and above throughout Dallas, including:

  • Training on Job Search Techniques
  • Assisting older adults with Job Search
  • Providing referrals

The Program also provides community presentations to seniors on employment training and other related topics of interest. The Older Americans Employment Initiative Program is implemented by The Senior Source.

Contact: (214) 823-5700

Senior Dental Health Care Program

Provides dental health services to low-moderate income seniors aged 60 and older residing within the City of Dallas. Dental health services include: exams, cleanings, fluoride treatment, sealants, flings, extractions, root canals, treatment for infections and oral health education. Services are free to eligible residents and are provided by the Texas A&M University College of Dentistry at the following locations:

North Dallas Shared Ministries (NDSM)

2875 Merrell Road

Dallas, Texas 75229

(214) 358-8729

Agape Clinic

4104 Junius Street

Dallas, Texas 75246

(214) 707-7782


To schedule an appointment for services, please contact North Dallas Shared Ministries or the Agape Clinic.

Senior Medical Transportation Program (SMTP)

The SMTP provides transport services to medical facilities for low-moderate income seniors. Eligible residents must be 60 years of age or older and reside within the City of Dallas. Medical facilities must be located within the City of Dallas. Services are door-to-door and free to eligible clients. Wheelchair vehicles are available upon request. For additional information and program enrollment, please call the number listed below.

Contact: (214) 670-7235

Senior Emergency Home Repair

Provides up to $7,500 in emergency assistance to qualified low-income, disabled and elderly homeowners, 62 years of age or older, who have health and safety repairs that pose a threat to the life, health or safety of the resident(s) and require immediate attention. Types of repairs include: roof, electrical, plumbing, gas lines, HVAC & ADA renovations (ramps, toilets, grab bars, other vital accessibility needs).

Contact: (214) 670-3644

The Texas Ramp Project

Volunteers of the Texas Ramp Project in the Dallas area build wheelchair ramps for the low-income and disabled in Dallas County and southern Collin County. The Office of Senior Affairs accepts ramp installation intake calls/applications for the Texas Ramp Project.

Contact: (214) 670-5227

Operation WaterShare

Provides assistance with Dallas Water Utilities to persons aged 60 and older facing financial hardships due to water leaks or other difficult circumstances.

Contact: (214) 670-5227

Senior Affairs Commission

The Senior Affairs Commission is a 15-member advisory board appointed by the Mayor and City Council to help ensure the provision of services to the elderly.


Standing left to right - 

Carl Raines (Elderly Safety & Health Committee Chair), Carmen Arana, Deloris King, Bill Gart, Myrtis Evans, Jeri Baker, Sarah Wick, Lydia Simpson, Marlene Cohen
Seated left to right - Mary Ann Sparks (Social/Isolation Committee Chair), Jearldine McDaniel, Shayrn Fein, John Johnson, Syl Benenson

 Calendar of Events


Community Resources






​​​News Center​

Senior Medical Transportation Program (SMTP)

Senior Medical Transportation Program (SMTP) (Spanish)

MayFair 2017

2017 Older Americans Monthly Activities

Senior Dental Health Program

Contact Information:

Office of Senior Affairs
Dallas City Hall
1500 Marilla, Room 6DN
Dallas, TX 75201​

Cobbie Ransom III, Office of Senior Affairs Administrator
(214) 670-3627

​Valencia Alexander Hooper, Senior Services Manager
(214) 670-5709

Wheelchair Ramp Applications
(214) ​670-4894

Bilingual Assistance