Civil Service

​Civil Service


The Civil Service Department provides employment services for approximately 83% of the positions in the City workforce including administering promotion systems for the Dallas Police and Fire Departments. Civil Service is committed to establishing a model merit system for our city and providing quality customer service to our internal and community stakeholders. 

Civil Service staff evaluates and processes over 100,000 applications annually for approximately 2,300 positions.  In addition to direct employment ref​err​als to City departments, Civil Service establishes requirements for employment, designs and validates employment examinations and standards and administers hearing procedures for internal employee appeals and appeals of terminations and demotions of City employees.​

Interim Director/Board Secretary, Pamela McDonald

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