Communications & Customer Experience/311 Home

The City of Dallas Communications & Customer Experience/311 Department's mission is to effectively engage with the diverse communities of Dallas through strategic communication, innovative outreach, and impactful marketing initiatives. By fostering transparency, promoting city services, and amplifying civic pride, we aim to build strong connections, enhance trust, and empower residents to actively participate in shaping the future of our vibrant city.

Tap In Dallas

Tap In Dallas is the City of Dallas's Channel to promote Communications, Outreach and Marketing initiatives. It's an excited look at the programs, events, and services available to the residents of Dallas.

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Broadcast Channels

Spectrum (Dallas)

Ch. 16 – City Council/Government Access
Ch. 95 – Ciudad de Dallas (Spanish-Language)
Ch. 96 – Citizen Board & Commission Meetings
Ch. 99 – Arts, Culture, & Education

Frontier (Dallas)

Ch. 47 – City Council/Government Access

Online City Meetings

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Our Mobile Apps

Dallas311

24/7 access to non-emergency city services

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Dallas Public Library

Search the collection, place a hold, manage your account and much more.

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Dallas Secure

Free mobile threat protection provided by the city of Dallas

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Dallas Sanitation

Service reminders, updates, event schedules and tips

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Classical 101 WRR

Great classical music all day, every day. View events, news, and the greatest music in history.

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