City of Dallas Rent Relief​

We are no longer accepting applications for assistance.

Due to the high volume of application submissions, we are no longer accepting new applications. We will continue to process applications submitted prior to the closure of the application portal as long as funding remains available. ERA funding has been fully committed to pending clients. 

Applications that we are unable to serve due to funding limitations will be kept in the queue so that those applicants can be contacted and served in the event additional funding is received.

ESG Rental Assistance Questionnaire

The city of Dallas Emergency Rental Assistance portal is not open for application. 

If you are in need of rental assistance, please click on the link below to complete the short questionnaire. An intake caseworker will contact you, if you meet the criteria for our Emergency Solutions Grant  (ESG) Program.

ESG Rental Assistance Questionnaire

Residents of Dallas – Apply for Rent Relief

IMPORTANT: Application period closed.

Due to the overwhelming amount of applications that have been submitted since January 2022, processing time is taking longer than expected. Please expect significant delay. Please use your ERAP Number (six digits) to log into your application to check on the status.

The following organizations provide renters with rent and utility assistance:


Generally, applications will be processed in the order of receipt. Applications are subject to prioritization based on funding availability and staff capacity. In order to serve those with the highest level of need and most urgent risk of homelessness or housing instability, and to meet requirements set forth by the US Treasury for program delivery, applications for clients who are facing eviction will be assigned for review and processing first. Applicants who are unemployed and have been unemployed for 90 or more days and/or 50% AMI or below will also be prioritized for assignment and review.


If you have questions, please visit our Frequently Asked Questions or call our intake line at 214-670-8416 Monday-Friday between 9 AM and 2 PM.

Facing Eviction?

Eligible Dallas residential tenants can apply for assistance by calling the Legal Aid of NorthWest Texas hotline at 1-888-529-5277 or by visiting Legal Aid's website

For information on the current Temporary Eviction Ordinance, visit


In order to receive payment from the City of Dallas, landlords must be registered as vendors with the City of Dallas. Landlords can register as a City vendor by emailing or through the self-service portal at

Registration is free. The City utilizes PayMode as a third-party processing service, which offers a Basic and a Premium mode upon registration. Vendors may also request to be set up for direct Electronic Funds Transfers (EFTs) from the City. 

Rental Assistance Opportunities for Residents Outside of Dallas 

For individuals who are not residents of the City of Dallas.

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Equal Opportunity

City of Dallas, Office of Community Care affirmatively promotes equal opportunity and does not discriminate on the basis of race, color, gender, religion, ethnic or national origin, disability, or familial status in admission or access to benefits in programs or activities.


To view our dashboard with metrics about the Short-Term Emergency Mortgage and Rental Program - CLICK HERE

Organization Name: Abounding Prosperity, Inc.  

Program Name: City of Dallas Rental Assistant Program

Support Provided (and any high level eligibility): Abounding Prosperity, Inc. will provide rental assistance to priority populations who are between 30% and 50% below the poverty line, as outlined by the area-wide median family income (AMFI). These priority populations include but are not limited to; LGBTQ+ identifying persons, single female families, seniors, individuals with no greater than a high school diploma, individuals who speak a language other than English at home and, African American and Latinx populations.  Households at 80% below the poverty guidelines will also be considered for assistance.   

Program webpage or org. website: 

Contact information for potential applicants or how to access services: 

D'Metris Welters, Program Manager 


(O): 214-421-4800


  • City of Dallas Office of Community Care 
  • Dallas Housing Foundation
  • Dallas Southern Pride
  • First Step Community Empowerment
  • Mission Second Chances Veterans Services
  • The Muhlaysia Booker Foundation 


Organization Name: Dallas Leadership Foundation

Program Name: COVID-19 Emergency Response - Rental and Utility Assistance

Support Provided (and any high level eligibility): Rental Assistance up to $1,500 a month for two months (3 months if in arrears) and Utility Assistance of up to $500 a month for two months.  Amount will only be your rent or utility bill amount for those months.  

  • Must be a resident of the City of Dallas
  • Must have experienced a loss of income due to COVID-19
  • Payments will only be made to Landlord or utility company
  • Payments will not be made to individual applicants.
  • Must meet income criteria for eligibility

Program webpage or org.

Contact information for potential applicants or how to access services:

Dr. Jamee Rogers –


Organization Name: International Rescue Committee



Suzy Cop, Executive Director, Resettlement, Asylum and Integration (RAI) - TX


(O): 214-420-0225


Organization Name: The Stewpot of First Presbyterian Church

Program Name: Homelessness Prevention Program

Support Provided (and any high level eligibility): Rental and utilities assistance; Families and individuals are eligible if they are low-income or have no income.

Program webpage or org. website:

Contact information for potential applicants or how to access services:

Call (214) 746-2785 and leave a detailed message. If clients do not have a call back number, they may come to apply in person Monday-Friday at 8AM or 1PM.


Organization Name: United Way of Metropolitan Dallas

Program Name: Dallas Rental Assistance Collaborative

Support Provided (and any high- level eligibility): Rental and Utility Assistance (2-3 months)

Eligibility: Residents of the City of Dallas, with incomes at or below 80% of the area median income, who's income was adversely affected by COVID-19. Participants must provide self-certification of the impact of Coronavirus (COVID-19) to their circumstance, including but not limited to: financial impact and/or at risk of becoming homeless.

Program webpage or org. website:

Contact information for potential applicants:

Paola Martinez –


  • Brother Bill's Helping Hand
  • Catholic Charities
  • Chocolate MINT Foundation
  • City Square
  • Gateway of Grace
  • Harmony CDC
  • Housing Crisis Center
  • Literacy Archives
  • Services of Hope
  • Sharing Life
  • The Turnaround Agenda
  • Wilkinson Center