Office of Community Care


City of Dallas Rent Relief

We are no longer accepting applications for assistance.

Due to the high volume of applications submissions, we are no longer accepting new applications. Applications submitted prior to the closure of our application portal will remain in queue and will continue to be reviewed and processed until funds are fully expended. 

Applications are being assigned and processed according to program prioritization requirements based on income and unemployment status, considering eviction risk, and in order of receipt. Applications meeting one or more prioritization requirement will be processed first.


Residents of Dallas – Apply for Rent Relief


IMPORTANT: Application period closed.

IMPORTANT: Due to the overwhelming amount of applications that have been submitted since January 2022, processing time is taking longer than expected. Please expect significant delay. Please use your ERAP Number (six digits) to log into your application to check on the status.

The following organizations provide renters with rent and utility assistance:

 

Generally, applications will be processed in the order of receipt. Applications are subject to prioritization based on funding availability and staff capacity. In order to serve those with the highest level of need and most urgent risk of homelessness or housing instability, and to meet requirements set forth by the US Treasury for program delivery, applications for clients who are facing eviction will be assigned for review and processing first. Applicants who are unemployed and have been unemployed for 90 or more days and/or 50% AMI or below will also be prioritized for assignment and review.


FAQ

If you have questions, please visit our Frequently Asked Questions or call our intake line at 214-670-8416 Monday-Friday between 9 AM and 2 PM.


Facing Eviction?

Eligible Dallas residential tenants can apply for assistance by calling the Legal Aid of NorthWest Texas hotline at 1-888-529-5277 or by visiting Legal Aid's website www.lanwt.org


Landlords

In order to receive payment from the City of Dallas, landlords must be registered as vendors with the City of Dallas. Landlords can register as a City vendor by emailing CODVendorRegistrations@dallascityhall.com or through the self-service portal at https://vendors.dallascityhall.com/webapp/VSSPROD/AltSelfService.

Registration is free. The City utilizes PayMode as a third-party processing service, which offers a Basic and a Premium mode upon registration. Vendors may also request to be set up for direct Electronic Funds Transfers (EFTs) from the City. 


Rental Assistance Opportunities for Residents Outside of Dallas 

For individuals who are not residents of the City of Dallas.

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Equal Opportunity

City of Dallas, Office of Community Care affirmatively promotes equal opportunity and does not discriminate on the basis of race, color, gender, religion, ethnic or national origin, disability, or familial status in admission or access to benefits in programs or activities.

 

To view our dashboard with metrics about the Short-Term Emergency Mortgage and Rental Program - CLICK HERE