Digital Navigators Program

The City of Dallas is committed to closing the digital divide, as outlined in our Broadband and Digital Equity Strategic Plan. The Digital Navigators Program, in partnership with Dallas Innovation Alliance, provides tailored support in digital literacy, technology access, and essential internet resources—empowering Dallas residents to connect, grow, and succeed in today’s digital economy.

Services Offered to Qualifying Residents

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Digital Skills Classes

Workshops on internet and computer basics, online safety, job search skills, accessing essential services, and more.

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Access to Technology and Internet Resources

Residents receive access to devices, Wi-Fi, and computers, along with enrollment support for affordable internet plans, including the Lifeline program.

Digital Skills Classes picture

Request a Digital Ambassador

Community organizations can request one-on-one walk-in support and digital skills classes to serve additional communities.

Community Anchor Sites

Walk-in centers located within neighborhood organizations that provide one-on-one support.

(Em)Powerment Popups

In partnership with the CARDBoard Project, these popups bring essential digital support, job readiness resources, and more. Staff members are available to provide information about services and programs.

Who Can Benefit from the Digital Navigators Program

Dallas Residents

Dallas residents with limited or no access to the internet or digital devices.

Individuals

Individuals seeking to enhance digital skills for personal, professional, or educational growth.

Community Organizations

Community organizations aiming to expand digital resources for their communities.

How to Access Services

In Person

Visit a Community Anchor Site or (Em)Powerment Pop-up

Online

Visit
connecteddallas.org

Contact

For more information, contact Estefania Ramirez at
Estefania.ramirez@dallas.gov

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