You have 21 days from when the citation was issued to appear. You may make your appearance online, by mail, by telephone, and in person. Live Chat and email do not satisfy an appearance. If you fail to make your appearance within the 21 days, you are subject to added fines, fees, and possible warrants for your arrest. Civil citations have 31 days to appear. If you are unsure which type of citation you received, you can contact the Court before the 21 days expires to verify.
Defendants must receive approval from the Judge before beginning community service hours.
The judgment and sentence for the offense you are charged is the payment of a fine and cost. If ordered to pay a fine and cost, and you cannot pay, notify the court immediately. If you are determined by the court to have insufficient resources or income to pay, the court is required to provide you other ways to discharge the fine and costs.
You are only able to request community service by mail and in-person at the Court. Live chat, phone, and, email are not valid options. You MUST receive approval from the Judge before you begin.
Community service may be available to satisfy certain citations. You must complete the necessary community service hours at a nonprofit organization within the City of Dallas (NOT Dallas County) unless otherwise approved by the judiciary. You must locate a nonprofit agency within the City of Dallas to complete the required community service hours, and you may contact the Volunteer Center of North Texas for assistance in finding a nonprofit agency.
At any time you wish to pay the balance in full instead of completing the community service hours, you may do so. If you are requesting something different then what ordered, you are only able to do so by mail and in-person at the Court with picture identification.
Community Service may be granted by the Court using the following table:
Total amount of fines and court costs
Hours of community service
$1 - $100
$101 - $200
$201 - $300
$301 - $400
$501 - $600
The following timetable shows the required community services hours unless otherwise specified by the judiciary:
Number of service hours required
Number of days to complete the hours
1 - 16 Hours
17 - 32 Hours
33 - 48 Hours
What you need to request Community Service:
- A copy of an acceptable form of identification; (Defined Here) (Social security cards and selfies (pictures) are NOT valid forms of identification).
- Personal documentation. Examples but not limited to:
- Government assistance paperwork, school attendance, banking information, monthly income, and expense paperwork;
- Two (2) personal contact information. Information should include:
- Contact phone numbers;
- Depending on the paperwork provided, you may be mailed a court date to come in and speak to a Judge.
***When you request community service by mail, please note this is a REQUEST ONLY. The Court will provide a response by mail within 3-4 weeks and will utilize the address listed on the community service request. ***
To review citation(s), status, or balances (Click Here). Example: (C12123456 Do not enter the dash) (Warrants will appear in red)
Dallas Municipal Court
2014 Main St.
Dallas, TX 75201-4406
The Court uses the postmark date on the letter (stamped by the postal service) as the received date. Mailing certified is recommended but is not required.
For hours of operation: (Click Here)
Turning in completed community service hours can only be done at the Court. You may not turn in by mail, telephone, live chat, fax, or e-mail.
Once you have completed the total number of hours, you must submit the following to the Court on or before the due date:
- Letter of completion on the nonprofit organization letterhead detailing the number of hours that you completed.
A completed timesheet signed by the supervisor at the nonprofit organization.
If you fail to meet the requirements of community service, the Court will set your case for a show cause hearing and mail a hearing notice to the last known address on file. The show cause hearing is your opportunity to speak with a Judge regarding why you failed to meet the requirements of community service. There are no resets for a show cause hearing.