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Traffic Signals & Street Lighting

Overview

The Traffic Signal division studies, constructs, and repairs traffic signals, beacons, and flashers. We provide a safe, reliable, and efficient traffic signal system that provides access and mobility for various modes of transportation including vehicles, bicycles, and pedestrians. The Traffic Management Center and the Traffic Signal Shop provide a critical support to fulfill the goals of the Traffic Signal team.

The Traffic Signal division submits funding applications to various external sources to explore feasibility of upgrading existing traffic signals to current national standards. The team has applied and secured funding for several million dollars on an yearly basis.

Traffic Signal Operations and Maintenance

The Operations Maintenance division designs, constructs, and repairs traffic control devices, such as traffic signals, school and pedestrian flashers, and street lights. The Congestion Management division conducts technical studies for traffic safety and installs traffic control devices.

I WOULD LIKE TO REPORT AN INTERSECTION IN FLASH/WITHOUT POWER- If an intersection has power but is not working correctly, the intersection might be in flash. If the intersection does not have power, the intersection may be dark. Intersections not in working colors should be reported by calling 311 and speaking directly with an agent.

I WOULD LIKE TO REPORT A MISTIMED INTERSECTION- The Department of Transportation monitors timing at signalized intersections and adjusts the timing if needed. Intersections with timing issues should be reported by calling 311, visiting the 311 website or using the OurDallas mobile app.

I WOULD LIKE TO REQUEST A NEW TRAFFIC SIGNAL- The City of Dallas conducts studies to determine if an intersection should be built. Intersections that need to be considered for the installation of a traffic signal should be reported by calling 311, visiting the 311 website or using the OurDallas mobile app under the category "Traffic Signal- New".

Reporting Street Light Outages Online

The Dallas Department of Transportation maintains approximately 22,000 City-owned street lights and also has a contract with ONCOR Electric Delivery to maintain 72,000 street lights citywide. To expedite your repair, enter the information directly into the ONCOR customer service website. Use the options below:

I WOULD LIKE TO REPORT A STREET LIGHT OUTAGE- Select this link to submit a request on the ONCOR street light outage website and your request will be forwarded to an ONCOR street light repair technician. ONCOR is required to repair this outage within 15 days. If the street light you are requesting service for does not appear on the ONCOR website, please report it by calling 311, visiting the 311 website or using the OurDallas mobile app.

I HAVE REPORTED AN OUTAGE AND IT HAS NOT BEEN REPAIRED- Select this link to enter information regarding a street light that was previously reported but did not get repaired within 15 days. Your request will be forwarded to City of Dallas staff to monitor the repair to completion and enforce contract requirements.