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​​​​​​​Shared Dockless Vehicle Program

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Three photos, first is a woman riding electric scooter, middle is a metal docking station, and right photo is an e-bike

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About the Shared Dockless Vehicle Program

The City's scooter share and e-bike share program, collectively known as the "Shared Dockless Vehicle Program," allows for the rental of scooters and e-bikes. Three companies are currently permitted to place motor-assisted scooters or e-bikes in the public right-of-way for people to rent.  Bird (silver and blue vehicles) and Lime (green and white vehicles) were selected through a competitive process and have completed the required steps to be issued a permit to operate for the 2026-2027 permit cycle. Each company has a maximum number of devices that can be deployed at any given time, with opportunities to incrementally increase that number over time.

If there are any other companies renting scooters, bicycles, or e-bikes on the street or sidewalk, please contact us at 214-670-6904 or DDOTPlanning@dallas.gov.


Program Updates

FIFA World Cup™ Mobility Options​

As visitors and residents alike travel around Downtown Dallas, to Fair Park, and to Arlington to participate in the FIFA World Cup™​ festivities, the City of Dallas Transportation and Public Works Department (TPW) has been hard at work to enhance connectivity and accessibility to help people travel via biking, walking, and micromobility. This webpage summarizes the special efforts going on this summer.  ​Learn more at the ​​FIFA World Cup™ Mobility Options​ Webpage​.


​​Program Rule Amendments​

A Public Hearing was held on Thursday, April 16, 2026, at 6:00 pm to present proposed amendments to the Shared Dockless Vehicle Program Rules. 

View the Public Hearing presentation here: 

  • ​Shared Dockless Vehicle Program Rules: Spring 2026 Proposed Amendments Public Hearing Presentation
  • Reglas del Programa de Vehículos Compartidos sin Estación: Enmiendas Propuestas – Presentació​n de Primavera de 2026, audiencia pública​

​The rules were posted to the City Secretary's board for 10 days and went into effect on April 28, 2026. View the program rules here: ​​Shared Dockless Vehicle Program Rules.


Rider Information

How to Rent a Scooter or E-Bike

Scan the QR code or barcode on the bike or scooter with the camera on your phone and follow the instructions. For other options for renting, please call the customer service number for the company you would like to use.​

Where to Park

  1. In scooter and bicycle parking corrals
  2. In the landscaping/buffer zone between the sidewalk and the street in a manner as to not block the sidewalk for other pedestrians
  3. At the curb facing the street, on sidewalks that are at least 8 feet wide
  4. At least 10 feet away from any intersection, crosswalk, public transit shelter, or public transit stop
  5. Locked to a bike rack, if the scooter contains a locking mechanism

Park scooters upright using the built-in kickstand.

Report improperly parked vehicles to the applicable operator or though Dallas 311.

Riders who improperly park rented scooters or e-bikes will be fined $20 by the scooter company.

Riding Restrictions

  • *Dockless Vehicles may not be ridden on or in: sidewalks, trails, parks, plazas, on roads with a speed limit of 35 MPH or higher, and in other designated No-Ride Zones. Riders must dismount and walk their device through these areas.
  • *There is a city-wide speed limit of 20 MPH for scooters and e-bikes.
  • In Slow-Ride Zones, riders must slow to 10 MPH. To see where Slow-and No-Ride Zones are located, check out the interactive m​ap.
  • Shared Dockless Vehicles are available for rent between the hours of 5:00am - 8:45pm, with all rides ending by 9:00pm.
  • Scooters and e-bikes may not be rented to people under 16 years of age.
*Riders that do not comply with these rules can be issued fines of up to $200 (Section 28-41.1.1(k) of the Dallas City Code).


Do's and Don'ts

  • ​DO ride one person per scooter 
  • DO yield to pedestrians
  • DO follow traffic signals, laws, and signs
  • DO ride with the flow of traffic
  • DO ride in the middle of the lane
  • DO ride in bike lanes when available
  • ​DO NOT ride on the sidewalk, except to start or end a ride
  • DO NOT ride while intoxicated
  • DO NOT do burnouts or stunt riding
  • DO NOT wear headphones
  • DO NOT park near intersections, in the street, or in front of building entrances

Contact Information

Contact an Operator

Bird: Blue and Silver V​ehicles​
Online:                 Bird
Phone:                 1-866-205-2442
Email:                   hello@bird.co

Lime: Green and Whit​e Vehicles
Online:                 Lime
Phone:                 1-888-546-3345
Email:                   support@li.me

If there are any other companies renting scooters, bicycles, or e-bikes, on the street or sidewalk, please contact us at 214-670-6904 or DDOTPlanning@dallas.gov.


Contact the City

To have a scooter or bike removed or picked up, contact 311:

Online: Request a (311) Service
Phone: 214-670-3111
Mobile App: Download Dallas 311


About the Program

How many scooters and e-bikes are there?

There currently is a total of 3500 ​dockless vehicles permitted to operate in the city at this time. This number may be increased in the future.*

  • Bird: up to 750 Scooters
  • Lime: up to 1300 Standing Scooters, 200 Seated Scooters, 150 "Glider" Seated Scooters, and 100 E-Bikes (1,750 Vehicles)

*To best serve ridership demand during the FIFA World Cup™, additional vehicles have been temporarily approved through the Special Events Provision (Section 4(K) of the Shared Dockless Vehicle Program Rules). To get the latest information, please visit: ​​FIFA World Cup™ Mobility Options​ Webpage​.


Shared Dockless Vehicle Data

View the annual updates given as part of the Public Hearing Process, including ridership data, compliance, earned vehicle increases, and more.

2023-2024 Shared Dock​less Vehicle Relaunch Summary 

2024-2025 Shared Dockless Vehicle Program Update 

2025-2026 Shared Dockless Vehicle Program Update

 

View Frequently Asked Questions and Q​uestions from the Media from the 2023 relaunch.

 

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City Regulations

Sec. 28.41.1.1 of the City Code contains regulations on riding and parking electric and motor-assisted scooters and bicycles.

Chapter 43, Article X of the City Code contains regulations on shared dockless vehicle operators.

The Program Rules govern the shared dockless vehicle operating permit.

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Permit Applications

The City of Dallas accepted applications for a 2026-2027 Shared Dockless Vehicle Operating Authority Permits from March 17 to April 6 at 5:00pm CT. Applicants were required to complete an in-person demonstration as part of the application scoring process. This was the only opportunity to apply for a permit until Spring 2027. 

Please email DDOTPlanning@dallas.gov to be added to the list to be informed of future Calls for Applications. 


 Please email questions or comments about the Shared Dockless Vehicle Program to: DDOTPlanni​ng@dallas.gov.​



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