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Shared Dockless Vehicle Program

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About the Shared Dockless Vehicle Program

The City's scooter share and e-bike share program, collectively known as the "Shared Dockless Vehicle Program," allows for the rental of scooters and e-bikes. Three companies are currently permitted to place motor-assisted scooters or e-bikes in the public right-of-way for people to rent.  Bird (silver and blue vehicles), Lime (green and white vehicles), and Spin (orange and black vehicles) were selected through a competitive process to operate for the 2024-2025 permit cycle. Each company has a maximum number of devices that can be deployed at any given time, with opportunities to incrementally increase that number over time.

If there are any other companies renting scooters, bicycles, or e-bikes on the street or sidewalk, please contact us at 214-670-6904 or DDOTPlanning@dallas.gov.


Proposed Program Rule Changes to the Shared Dockless Vehicle Program

The Department of Transportation and Public works held a public hearing on Tuesday, April 29 to present proposed rule changes to the Shared Dockless Vehicle Program. The public hearing was held at 6:00 pm on Tuesday, April 29 in the L1FN Auditorium at City Hall (1500 Marilla St, Dallas, TX 75201). Comments will be accepted about the rule changes presented at the Public Hearing by emailing DDOTPlanning@dallas.gov until May 10, 2025. See below to view the public hearing presentation and the amended Shared Dockless Vehicle Program Rules.

  • April 29, 2025 Public Hearing Presentation
  • Primer of presented Program Rules changes
  • Draft of full amended Program Rules for public comment
  • Posted Program Rules on City Secretary's Board


Rider Information

How to Rent a Scooter or E-Bike

Scan the QR code or barcode on the bike or scooter with the camera on your phone and follow the instructions. For other options for renting, please call the customer service number for the company you would like to use.


Where to Park

  1. In scooter and bicycle parking corrals
  2. In the landscaping/buffer zone between the sidewalk and the street in a manner as to not block the sidewalk for other pedestrians
  3. At the curb facing the street, on sidewalks that are at least 8 feet wide
  4. At least 10 feet away from any intersection, crosswalk, public transit shelter, or public transit stop
  5. Locked to a bike rack, if the scooter contains a locking mechanism

Park scooters upright using the built-in kickstand.

Report improperly parked vehicles to the applicable operator or though Dallas 311.

Riders who improperly park rented scooters or e-bikes will be fined $20 by the scooter company.


Riding Restrictions

  • *Scooters (rented and privately owned) may not be ridden on or in: sidewalks, trails, parks, plazas, on roads with a speed limit of 35 MPH or higher, and in other designated No-Ride Zones. Riders must dismount and walk their device through these areas.
  • *There is a city-wide speed limit of 20 MPH for scooters and e-bikes.
  • In Slow-Ride Zones, riders must slow to 10 MPH. To see where Slow-and No-Ride Zones are located, check out the interactive map.
  • Shared Dockless Vehicles are available for rent between the hours of 5:00am - 8:45pm, with all rides ending by 9:00pm.
  • Scooters and e-bikes may not be rented to people under 16 years of age.
*Riders that do not comply with these rules can be issued fines of up to $200 (Section 28-41.1.1(k) of the Dallas City Code).


Do's and Don'ts
  • ​DO ride one person per scooter 
  • DO yield to pedestrians
  • DO follow traffic signals, laws, and signs
  • DO ride with the flow of traffic
  • DO ride in the middle of the lane
  • DO ride in bike lanes when available
  • ​DO NOT ride on the sidewalk, except to start or end a ride
  • DO NOT ride while intoxicated
  • DO NOT do burnouts or stunt riding
  • DO NOT wear headphones
  • DO NOT park near intersections, in the street, or in front of building entrances


Contact Information

Contact an Operator

Bird: Blue and Silver Vehicles
Online:                 Bird
Phone:                 1-866-205-2442
Email:                   hello@bird.co

Lime: Green and White Vehicles
Online:                 Lime
Phone:                 1-888-546-3345
Email:                   support@li.me

Spin: Orange and Black Vehicles
Online:                Spin

Phone:                 1-888-249-9698
Email:                   support@spin.pm

If there are any other companies renting scooters, bicycles, or e-bikes, on the street or sidewalk, please contact us at 214-670-6904 or DDOTPlanning@dallas.gov.


Contact the City

To have a scooter or bike removed or picked up, contact 311:

Online:                Request a (311) Service
Phone:                 214-670-3111
Mobile App:     Download Dallas 311


About the Program

How many scooters and e-bikes are there?

There currently is a total of 2,250 scooters permitted to operate in the city at this time. The number of shared dockless vehicles may be increased in the future.

  • Bird: 500 Scooters
  • Lime: 1000 Scooters
  • Spin: 750 Scooters

View Frequently Asked Questions and Questions from the Media from the 2023 relaunch.


Shared Dockless Vehicle Data

View the 2023-2024 Shared Dockless Vehicle Relaunch Summary, including ridership data, compliance, and more.


City Regulations

Sec. 28.41.1.1 of the City Code contains regulations on riding and parking electric and motor-assisted scooters and bicycles.

Chapter 43, Article X of the City Code contains regulations on shared dockless vehicle operators.

The Program Rules govern the shared dockless vehicle operating permit.


2025-2026 Permit Applications

Applications for the 2025-2026 Shared Dockless Vehicle Operating Authority Permits were accepted through 5:00 p.m. CT on Monday, April 21, 2025. The City intends to award permits to up to three companies to offer shared dockless vehicle services in Dallas.

Question and Answer Session:
Program staff will held a Question and Answer Session on Wednesday, April 16, 2025 at 3:00 PM CT, through a virtual meeting. View the question and answer sheet here: Shared Dockless Vehicle 2025-2026 Permit Application Q&A


This was be the only opportunity to apply for a permit until the spring of 2026.


​Schedule
​Date(s)
Call for Applications Opens.
​​April 2
​​Deadline for Q&A Questions.
​April 14
​Q&A Session with Operators.
Deadline for Intent to Submit.
​April 16, 3:00 pm
​Call for Applications Closes at 5:00 PM.
​April 21
​DTPW Staff Reviews Applications for Completeness, Scores Applications, and Conducts Demonstrations.
​April 21-May 5
​Application Results Announced via City Manager’s Memo.
​​May 9
​Selected Operators Submit Required Materials and Payment, Connect to Data Vendor.
​May 12-May 23
​​FY 25-26 Permit Issued.
​​May 24


 Please email questions or comments about the Shared Dockless Vehicle Program to: DDOTPlanning@dallas.gov.


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