Stormwater Operations

​Stormwater Operations  

​Floodplain and Drainage Management 

Program Manager, Steve Parker, P.E., CFM

Oak Cliff Municipal Center (OCMC)
320 East Jefferson, Room 312
Dallas, Texas  75203
(214) 948-4690

Dam Safety Program 

Dallas Water Utilities is hosting several virtual public meetings on the City's Dam Safety Program in November 2021. The public is invited to attend the virtual meetings to learn more about the program, the benefits of dams, and flood safety.

Virtual Meeting Schedule:  

Bachman Lake Dam - Nov. 9th, 6 p.m., register at

Kidd Springs Dam and Lake Cliff Dam - Nov. 10th, 6 p.m., register at

Emerald Dam and Woody Dam - Nov. 15th, 6 p.m., register at

Cherrybrook Dam, Hatfield Dam and Simonds Dam - Nov. 17th, 2021, 6 p.m., register at

White Rock Dam - November 18th, 6 p.m., register at

To learn more about the Dam Safety program visit

Meeting Flyer                                            Spanish Meeting Flyer

Please more information contact Floodplain Management at 214-948-9954 or 


Floodplain Fill Permit Meetings

8700 Military Parkway of Prairie Creek – FP 21-01 – September 15, 2021

2850 Dairy Milk Lane - FP 21-03 - August 11, 2021 

4950 Wedgewood Lane - Fill Permit 20-09 – May 17, 2021

8906 Guernsey Lane on the Bachman Branch - FP 19-06 - March 25, 2021

FP 19-04-2118 California Crossing - December 18, 2020

5850 W Davis_FP 20-04_November 18, 2020

Wallcon Meeting – Fill Permit 18-06 – September 14, 2020 

10035 Surrey Oaks Public Meeting, August 3, 2020

Ursuline Academy - May 4, 2020

3435 Wendover Drive on McCommas Branch - May 5, 2020

Genesis Women's Shelter - May 6, 2020


The City of Dallas has a comprehensive approach to floodplain and drainage management that dates back to the early 1970s. Through various initiatives, the City has worked with the private, public and non-profit sectors to determine the most feasible approach to managing development in and around floodplains. This approach is outlined in the  City of Dallas, Floodplain Regulations (Article V of the Dallas Development Code).

The City of Dallas Flood Warning System and Real Time Gauging Data can be found at City of Dallas Flood Control. Visit the site at any time of day or night.

Residential and commercial development, including earthwork, existing or new structures within the regulatory 1% Annual Chance (100-year) floodplain are reviewed and evaluated by the City of Dallas to ensure that the floodplain criteria are met before permitting construction. Property owners may need to obtain fill permits and/or floodplain alteration permits prior to construction activities in a floodplain, as well as all applicable state and federal permits.

Interior improvements valued at up to 50% of the appraised value of the structure can be made every 10 years with floodplain management approval. Demolition of a structure (such as a home) within the 100-year floodplain is permitted without a separate floodplain permit but may require additional building permits. The construction of new structures will require a floodplain fill permit and final approval by the Dallas City Council. Improvements that do not remove a floodplain designation such as a tennis court, a playground, a swimming pool, a fence, a deck, an erosion control wall, or the installation of significant landscaping can be made through a floodplain alteration permit. To review the requirements of the fill permit application and associated documents, view it here(note that Article V permit fees apply), or please contact Floodplain Management at 214-948-4690.

You can estimate if your property is located within the 1% Annual Chance floodplain by searching the Dallas County Central Appraisal District (DCAD) website and turning on the FEMA NFHL Flood Zones layer, by searching the City of Dallas Zoning GIS site (add link), or referring to FEMA’s website.  If you have questions concerning the floodplain and proposed improvements, you may either call us at 214-948-4690, or the engineering division of Sustainable Development and Construction in Room 200 of OCMC (214-948-4205).

FLOODPLAIN MANAGEMENT BROCHURE                             Floodplain_Management_BrochureGraphic.jpg


Flooding occurs throughout the country. The City of Dallas is dedicated to reducing the loss    of  life and  property that is associated with flooding events. Education and prevention are valuable and proven tools that help communities become resistant to these natural disasters.

The following information has been provided to help inform property owners living in the floodplain or  adjacent to the floodplain.


Dallas is drained by the Trinity River and its tributaries. Two of the larger tributaries are White Rock Creek, with a drainage area of 139 square miles, and Fivemile Creek, with a drainage area of 55 square miles.
The most recent widespread flooding was due to the June 9, 2019 storm event. Significant flooding also occurred on June 11, 2009, May 29, 2015, and throughout 2015 due to unusually heavy rainfall. Additional flooding, predominately in the interior drainage areas behind the levees, occurred on March 19, 2006.


1. Do not walk through flowing water.
Drowning is the No. 1 cause of flood related deaths, mostly during times of rapidly rising water. Currents are deceptive; six inches of moving water can sweep you off your feet.
2. Do not drive through a flooded area.
More people drown in their cars than anywhere else. Vehicles also push water into homes and cause additional property damage. Do not drive around road barriers. “Turn around, don’t drown!”
3. Stay away from power lines and electrical wires.
The No. 2 cause of flood deaths after drowning is electrocution. Electrical current can travel through water. Report downed power lines to the power company. Have your electricity turned off by the power company.
4. Evacuate if needed:
If emergency officials tell you to evacuate or leave your home, go immediately to a safe shelter, hotel or relative’s house.
5. Look before you step.
After a flood, the ground and floors are covered with debris including broken bottles and nails. Floors and stairs that have been covered with mud can be quite slippery. Fence planks with nails can wash into your yard, driveway, or city street.



If you do not have flood insurance, talk
to your insurance agent. Homeowners’ insurance policies do not cover damage from floods. However, because the City of Dallas participates in the National Flood Insurance Program (NFIP), you can purchase a separate flood insurance policy and receive a discount. This insurance is backed by the federal government and is available to everyone, even for properties that have been flooded, following a 30-day waiting period. Some residents have purchased flood insurance because it is required by their lending institution. Usually these policies cover only the structure and not the contents.

In the City of Dallas, there are approximately 4,900 active flood insurance policies. If you already have coverage, please check to ensure that the coverage is adequate for your property and that the contents are covered as well. Even if you haven’t been flooded in the past, the next flood could be worse. Keep in mind that the policy must be renewed each year.


The City of Dallas has flood warning systems in place. ALERT is an acronym for Automated Local Evaluation in Real Time, which is a method of using remote sensors in the field to transmit environmental data to a central computer in real time. The National Weather Service developed this standard in the 1970s and it has been used by the National Weather Service, U.S. Geological Survey, Army Corps of Engineers, Bureau of Reclamation, numerous state and local agencies, and international organizations.

The City of Dallas installed 63 ALERT sensor locations and two base station computers in 1990 with the stormwater automation project. Currently the City has 88 sensor locations. We monitor rainfall, stream level, temperature, humidity, wind speed and direction, and lift station status at various locations around the city. The information gathered through this system allows the City of Dallas Office of Emergency Management to plan for and implement emergency evacuations.


Concerned citizens and the general public can obtain information on flood protection assistance from the City of Dallas Dallas Water Utilities Department Floodplain Management Section by calling 214-948-4690 or by visiting https://dallascityhall. com/departments/waterutilities/stormwater-operations/. Flood protection assistance provided by the City of Dallas is site-specific flood and flood-related data, data on historical flooding in the neighborhood, and similar information.

Services Provided:

  • Make site visits to inspect flooding, drainage and erosion problems and provide one-on-one advice to the property owner.
  • Maintain a database of flood and erosion needs, to be used during bond program development.
  • Speak to individuals and groups about specific problems and processes, and about maintenance.
  • Provide a list of engineers with expertise in floodplain and drainage problems and solutions.
  • Consult with property owners, developers, and engineers about the floodplain permitting process.


What is substantial improvement?

The NFIP defines it as any reconstruction, rehabilitation, addition, or other improvement to a structure, the cost of which equals or exceeds 50 percent of the market value
of the structure either before the start of construction of improvements or repairs, or if the structure has been damaged and is being repaired, before the damage occurred.
Substantial improvements are not permitted unless the Board of Adjustment grants
a special exception based on hardship. Improvements necessary for the sole purpose of complying with federal, state, or local health, sanitary, or building codes, as identified by the local code enforcement official, are not considered substantial improvements. The term also does not include alterations to historical structures.

Floodplain Management staff can provide more information about permitting for improvements of structures within the floodplain. In certain cases, an elevation certificate will be required, in order for the City to determine whether the structure is subject to flooding. The property owner is responsible for hiring a surveyor or engineer to prepare the elevation certificate.


The Floodplain Regulations, Section 51A-5.100 of Part II of the Dallas Development Code, outline the processes for floodplain alteration and floodplain fill permit requests. A floodplain alteration permit is required for construction of retaining walls, pools, fences, and landscaping that change the topography within the Special Flood Hazard Area (SFHA). A floodplain fill permit is required for the reclamation of floodplain for development. The floodplain regulations may be found at Article V, Floodplain Regulations, outlines the processes and technical requirements for these permits. The criteria in the Floodplain Regulations ensure that projects can be completed with no adverse impact on other properties or on the environment. If you see filling or construction activities without a City Permit, call 214-948-4690 or use the City’s 3-1-1 system to alert the City.


It is illegal in the City of Dallas to dump any type of debris into creeks or floodplains.

  • Do not dump or throw anything into ditches, storm drains, or streams. Even grass clippings and branches can clog storm water conveyance causing a back-up of water.
  • If your property is next to a ditch or stream, please do your part and keep the banks clear of debris. The city does not maintain creeks that are on private property – it is the owner’s responsibility.
  • If you see dumping or debris in ditches, storm drains, or streams, use the city’s
    3- 1-1 system to alert the City. 

If you suspect a storm drainage inlet or culvert is blocked, use the 3-1-1 system to report it, whether or not it is raining.  Maintenance of bridges, culverts, and storm drainage systems is more effective if done regularly during dry weather


You can act now to protect your property from flood damage rather than wait for
a flood to occur. Many alternatives are available to help minimize flooding. If the floor level of your property or structure is lower than the Base Flood Elevation (BFE) located on the FEMA Flood Insurance Rate Maps (FIRMs), consider ways to prevent flooding from occurring such as retrofitting your building. “Retrofitting” means altering your building to eliminate or reduce flood damage.

Retrofitting measures include:

  1. Elevating the building so that flood waters do not enter or reach any damageable portion of it.
  2. Flood proofing by sealing the exterior of the structure to prevent water penetration, and elevating outdoor equipment such as HVAC equipment to prevent damage.
  3. Constructing an automatic flood gate or barrier, to protect a low parking garage entrance.

Other useful steps could be:

  • Moving personal property that would be damaged from the floor to table tops or shelves.

  • Have plastic sheeting, sandbags, and towels ready so they can be used quickly to reduce seepage through exterior doorways.

  • FEMA recommends that anyone living behind a levee should have flood insurance. Make sure to carry flood insurance – homeowners’ insurance does not cover losses due to rising water.


Floodplains are dry areas that are periodically inundated. Periodic inundation is a natural process resulting from the timing and intensity of rainfall events. Stream channels form over long periods of time and their size is governed by the more frequent rainfall events, typically those occurring every few months. A long-term analysis of rainfall events shows that occasionally the City can expect to receive much greater rainfall than normal, either in terms of a greater depth of rainfall or a large amount in a very short period of time. Both of these occurrences can and do result in the stream channel being overwhelmed with the effect of flooding of normally dry areas nearby.

Dallas uses the 1% annual chance flood (100-year flood) as its design standard, and this is consistent with FEMA criteria. This event has a 1% chance of being equaled or exceeded each year and is roughly the “worst” flood in a given 100-year period. The 1% annual chance flood will inundate an area consistent with mapping on FIRMs. Looking at the floodplain maps, it can be hard to discern benefits, but let’s look at a few:

  • The width or spread of floodplain allows utilization of flood storage, or valley storage, and this decreases the flooding that occurs downstream.
  • In natural floodplains, the area flooded is called a riparian zone, and timely inundation is necessary to support a unique variety of plant and animal life.
  • As the floodwaters spread out, the speed is reduced so that less erosion occurs. By allowing floodwater to slow down, sediments settle out, thus maintaining water quality.
  • A natural floodplain left undeveloped provides a greenbelt that adds appeal to nearby developed areas.